These visible cues are an attempt to deal with the problem of trust common to service organizations. Hence, the purpose of these cues is to generate much trust from the customers.
Common Customer Service ProblemsThe following are the common customer service problems encountered by the customers:
Long time in responseImpatience on the part of the Customer representative to Listen to the Needs of the customerCustomer Transfer from one department to anotherRudeness on the part of Customer Service agent towards the ClientsInability to offer a solution to the CustomerInability of the Customer Service agent to fulfil Promises.Therefore, these cues are in place to earn trust from the customers.
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Joelle purchased 100 shares of PAC stock for $20 per share and sold this same stock one year later for $25 per share. She paid commissions of $60 when she purchased the stock and $70 when she sold the stock. Dividends of $2 per share were paid during the year. The total rate of return on this investment was
The total rate of return on this investment made by Joelle, who purchased 100 shares of PAC stock for $20, is 26.8%.
What is the rate of return?The rate of return refers to the percentage of net profit or loss from an investment.
The rate of return can be computed as the total returns divided by the total cost, multiplied by 100.
Data and Calculations:Cost price of stock = $20 per share
Total cost = $2,000 ($20 x 100)
Sales price per share = $25
Total sales value = $2,500 ($25 x 100)
Commission paid = $130 ($60 + $70)
Dividends received = $200 ($2 x 100)
Total proceeds from the investment = $2,700 ($2,500 + $200)
Total cost of investment = $2,130 ($2,000 + $130)
Total returns in dollars = $570 ($2,700 - $2,130)
Total rate of returns = 26.8% ($570/$2,130 x 100)
Thus, the total rate of return on this investment by Joelle from PAC shares is 26.8%.
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B was 42 when the life insurance policy was issued. 42 is referred to as the ______ age of the policy. A
Because the assured is 42 when the life policy was issued, such age will be called an original age of the policy.
What is an original age?In a life policy, an Original Age refers to the age of an insured at the inception of a life insurance policy.
Therefore, as the the assured is 42 when the life policy was issued, such age will be called an original age of the policy.
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Firms earning a loss will sometimes shut down in the short run. What quantity will the firm produce if it shuts down in the short run?.
The number of units that would be produced by the firm if it shut down is zero units.
When would a firm shut down?
A firm shuts down in the short run when average variable cost is greater than the price. When the firm shuts down, zero unit of output would be produced.
The short run is a period when at least one factor of production is fixed. When a firm shuts down, no revenue is earned by the firm incurs fixed cost.
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The process whereby union and management representatives negotiate a contract for workers is called:.
The process whereby union and management representatives negotiate a contract for workers is called Collective bargaining
What is Bargaining?This refers to the negotiation between different parties where they discuss an outcome in order to arrive at a compromise that would suit all parties involved.
Hence, we can see that because there is a negotiation between both the union and management representatives negotiate a contract for workers to better their lives, this is known as collective bargaining.
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Which general staff member prepares incident action.
Answer:
Operations Section Chief
Explanation:
is responsible for managing all tactical operations at an incident. The Incident Action Plan (IAP) provides the necessary guidance.
Yolanda, an account manager, sets her own work schedule and decides which tasks are priorities that will help meet her goals. Yolanda’s job has a high level of autonomy.
This is true because Yolanda's organization gives her a high level of job autonomy by allowing her sets her own work schedule and decides which tasks are priorities that will help meet her goals.
What is job autonomy?Job autonomy in management is when employees in an organization are allowed great deal of freedom to make choices in the work place.
A manager who grants an employee autonomy generally outlines the goal of a project but allows the employee to decide the best way to achieve that goal.
Hence, this is true because Yolanda's organization gives her a high level of job autonomy by allowing her sets her own work schedule and decides which tasks are priorities that will help meet her goals.
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Having the authority to define their own tasks makes it likely that workers will ______. a. be less satisfied b. abandon tasks c. be more productive d. expand lunch hours please select the best answer from the choices provided a b c d
When authority is given the role to define their own tasks, this makes it likely that workers will be more productive.
What is definition of tasks?In a formal setting, this means the role of independently setting the function of the subordinates under the hierarchy of an authority.
The likely outcome of when authority is given the role to define their own tasks is that the workers will be more productive.
Therefore, the Option C is correct.
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At the beginning of year 3 omega company had a $60,000 balance in its accounts receivable account and a $3,000 balance in allowance for doubtful accounts. during year 3, omega experienced the following events. (1) omega earned $200,000 of revenue on account (2) collected $210,000 cash from accounts receivable (3) wrote-off $2,000 of accounts receivable as uncollectible omega estimates uncollectible accounts to be 4% of receivables. based on this information, the december 31, year 3 unadjusted (current) balance in allowance for doubtful accounts account (balance before expense recognition) is: ___________
The December 31, year 3 unadjusted (current) balance in allowance for doubtful accounts account (balance before expense recognition) for Omega Co. is $1,920.
How is the ending balance for allowance for doubtful accounts determined?The ending balance of allowance for doubtful accounts can be determined by recognizing the company's policy towards doubtful accounts.
Some companies use an estimate based on the accounts receivable, credit sales revenue, aging of receivables, etc.
Data and Calculations:Allowance for Doubtful Accounts:
Beginning balance $3,000
Accounts Write-off (2,000)
Ending balance $1,920 ($48,000 x 4%)
Bad Debts Expense $920 ($3,920 - $3,000)
Accounts receivable:
Beginning balance $60,000
Revenue earned = $200,000
Cash collected (210,000
Write-off of accounts (2,000)
Ending balance $48,000
Thus, the December 31, year 3 unadjusted (current) balance in allowance for doubtful accounts account (balance before expense recognition) for Omega Co. is $1,920.
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Tracy Lefteroff is the global managing partner for PricewaterhouseCoopers. She said that her company is eager to invest in newly created biotech companies because the U.S. has an aging population that will need new medications and treatments. What kind of equity capital would Lefteroff be likely to provide
The kind of equity capital that Tracy Lefteroff is likely to provide to invest in newly created biotech companies is venture capital.
What is venture capital?Venture capital is a kind of private equity financing that risk-taking investors provide to startup companies because of their potential for long-term growth.
Venture capital can be differentiated from other equity capital that is provided for publicly listed or trading companies.
Thus, the kind of equity capital that Tracy Lefteroff is likely to provide to invest in newly created biotech companies is venture capital.
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Which of the following provides the best explanation for how consumer credit can exacerbate inequality?
Answer:
people with lower wealth and income may have less access to credit and pay higher interest rates when they are approved
Explanation:
Answer:the answer is A
Explanation:
people with lower wealth and incomes must scrifice more capacity and capital in order to acquire credit.
Which of the following is happening when a lending institution gains money from an individual's paycheck to cover outstanding debts?
A. Principal
B. Garnishment
C. APR
D. Harassment
The Garnishment is a disposal institution that obtains money from a person's paycheck to cover outstanding debts.
What is Garnishment?Garnishment is a legal process that allows a plaintiff to collect a monetary judgment from a defendant.
Garnishment allows the plaintiff to take the money or property of the debtor from the person or entity who possesses it.
It is a financial system that moves money from a individual's paycheck to pay off obligations.
Therefore, option B is correct.
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James is considering joining an electronic exchange so that his business can purchase needed supplies easily and possibly at better prices. James would prefer to join an exchange that is open to anyone in his firm's market space. Which type of electronic exchange is James considering
The type of electronic exchange that James is considering as he prefer one that is open to anyone in his firm's market is known as an independent electronic exchange.
What is an electronic exchange?This refers to a trading platform that allows the matching of buying and selling orders as well as price determination which are performed through a computer.
In conclusion, the independent electronic exchange is a platform which will allows the exchange to be open to anyone in the firm's market.
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Why are entrepreneurs essential to the success of a free enterprise economy?
Answer:
they help the market respond to changing prices and consumer preferences.
Explanation:
Entrepreneurs are themselves an important ‘factor of production’ and an essential aspect of a functioning free market economy. Importance of entrepreneurs Free market evolution. Entrepreneurs are important in a free market because they help the market respond to changing prices and consumer preferences.
Market failure associated with the free-rider problem is a result of.
Market failure associated with the free-rider problem is a result of benefits that accrue to those who don't pay.
What is market failure?Market failure refers to a situation when there's an inefficient distribution of resources in the market.
Market failure occurs when the free market does not distribute resources efficiently. This leads to rational outcomes for the group as a whole.
Hence, market failure associated with the free-rider problem is a result of benefits that accrue to those who don't pay.
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If the cost of electricity doubles in the area where the Morgans live, which of the following is most likely to be
true?
A. It would be more advantageous for them to wash clothes at home and dry them at the laundromat.
B. It would be more advantageous for them to buy a washer and dryer to save money.
C. It would probably make no difference because the laundromat is likely to increase its prices to cover
increased costs.
D. It would be even more advantageous for them to use the laundromat rather than have a washer and
dryer at home.
5 of 10
If the cost of electricity doubles in the area where the Morgans live, It would probably make no difference because the laundromat is likely to increase its prices to cover increased costs. Option C. This is further explained below.
What is Pricing?Generally, Decide the payment amount for the service (something offered for sale).
In conclusion, Even if the price of power doubles where the Morgans reside, the laundromat's pricing will almost certainly rise to match the higher expenses.
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Economist Mancur Olson argued that _____ is more rational (when someone receives benefits without doing the work or paying dues). We can all enjoy clean air without being a member of an environmental group. He believes that providing incentives is the only way for membership in interest groups to flourish.
Economist Mancur Olson argued that Collective Action is more rational (when someone receives benefits without doing the work or paying dues).
What is the Logic of Collective Action?The Logic of Collective Action is an argument stating that individuals in groups try to act collectively because of the motive of enjoying as free passengers at the expense of others unless the group creates common rewards that demand individual participation.
This argument was enunciated by Economist Mancur Olson in his book, "The Logic of Collective Action," 1965.
Thus, Economist Mancur Olson argued that the Logic of Collective Action is more rational (when someone receives benefits without doing the work or paying dues).
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True or False: In the short run, changes in exchange rates are caused by relative productivity levels and preferences for domestic goods or foreign goods. True False
True: Over short periods of time, decisions to hold domestic or foreign financial assets play a much greater role in exchange rate determination than the demand for imports and exports does.
Further explanationAccording to the asset market approach to exchange rate determination, investors consider two key factors when deciding between domestic and foreign investments: relative interest rates and expected changes in exchange rates. Changes in these factors, in turn, account for fluctuations in exchange rates that one observe in the short run.
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The concept of limited liability
Answer: Function, The function of the concept of limited liability is to provide the owners of businesses a way to protect their personal assets. For example, if a business is sued, the person seeking compensation cannot go after the personal property of the business' owners.
Types The concept of limited liability gives rise to a variety of different types of business organizations.These include corporations and limited liability companies, all of which are created by the laws of each of the 50 states.
Significance The concept of limited liability plays a significant role in commerce. Absent the concept of limited liability, individuals would shy away from investing in businesses of any type. The vast majority of individuals would not want to put their personal property at risk by becoming involved in a business enterprise.
Features The concept of limited liability restricts the amount of money a person risks to what she invests in a business enterprise
Exception Protections normally associated with the concept of limited liability can be set aside in certain situations. For example, if a business owner co-mingles personal and business assets -- in a common bank account, for example -- an individual with a claim against the business likely can seek compensation from some, if not all, of the business owner's personal assets.
Expert Assistance A business owner facing a situation in which another individual or business makes a claim against the business should seek legal assistance. A qualified attorney not only protects the interests of the business but works to ensure that the owner's personal assets do not end up in jeopardy.
Explanation:
Managers are more likely to delegate if the lower-level employee has no supervisory experience. True False
Answer:
False
Explanation:
Hope this helps.
Wealth is not a scarce resource for most people (true/false)
Answer:
False
Explanation:
Wealth is scarce.
MARK YOU THE BRAINLIEST! Explain how production gives form utility to natural resources.
Explanation:
land has a broad definition as factor of production and can take many forms from agricultural land to commercial real estate. natural resources such as gold and oil can be extracted and refined for human consumption. cultivation of crops on land can increase its value and utility
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Careers in the ______________ cluster work from two different angles: the arts, a/v technology, and communication pathway creates things for the public to see, read, or play, while the information technology pathway focuses on using technology to wade through information or to keep information flowing to the public.
A. Health Sciences
B. Communications and Information
C. Agriculture, Food, and Natural Resources
D. Engineering, Manufacturing, and Technology
(CAREER)
Glen is a partner in home builders, a construction firm. Glen’s assignment of his interest in the partnership to investment consultants results in:.
Glen’s assignment of his interest in the partnership to investment consultants results in Glen’s wrongful dissociation and liability for any damages.
What is a dissociation?This is a term that is used to refer to a disconnection or a braek in the way that information is being handled.
The firm has the dissociation given that Glen had made his intention of being a partner known.
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Julie explained to management that she only counts active users on the site and not only registered users. Measuring all of the registered users is considered a ________ and does not improve decision making.
Measuring all registered users is considered a Vanity Metric and does not improve decision making.
What is a Metric?A metric refers to a quantifiable measure that is used to track and assess the status of a specific process.
It is basically used for measuing processes for better output and improved performance.
Hence, measuring all registered users is considered a Vanity Metric and does not improve decision making.
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Increasing the number of periods will increase all of the following except Multiple Choice the present value of an annuity. the present value of $1. the future value of $1. the future value of an annuity.
Increasing the number of periods will increase all of the following except the present value of an annuity.
What is meant by the present value of an annuity?This is a term that has to do with the amount of money that would be required to pay for a series of annuity in the future.
Because money is known to have time value. the value of money today would be more than its future worth.
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Morgan Company issued convertible preferred stock. What additional special feature(s) could also have been granted to preferred stock holders
Answer:
The right to convert the shares to common shares and The right to redeem the preferred shares for cash.
Explanation:
The ability to exchange shares for common shares, as well as the ability to exchange preferred shares for cash.
What is convertible preferred stock?Convertible preferred stocks are preferred shares with an option for conversion into a specific number of common shares at a later time.
These shares are corporate fixed-income instruments, and the investor may decide to convert them into a particular number of shares of the company's common stock at a later date or after a specified period of time.
An investor can receive a stream of income as well as potential "upside" benefits by purchasing convertible preferred stock. At the predetermined date and conversion ratio, it may be converted into the company's common stock. This is a favorite stock attribute that attracts investors.
Thus, the ability to exchange shares for common shares.
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Does compound interest have more of an impact for short-term investments or long-term investments? Why?
Answer:
Compound interest is important when it comes to investing for a long-term goal because it accumulates interest from prior interest. Longer the term, the more you accumulate interest through compound interest. In the short term, you will not be making enough interest for the compounded interest to be as significant.Explanation:
Compound interest has more of an impact on short-term investments or long-term investments is not a valid statement.
What is the investment?A purchase made with the intention of creating income or capital growth is known as an investment. The value of an item increasing as time passes is referred to as appreciation.
Compound interest is significant when it comes to long-term investing since it builds on earlier interest. The longer time you have, the more curiosity you will accrue due to interest compounding. You won't be earning enough money in a hurry for the phenomenon of compound interest to have much of an impact.
Net worth increases more quickly due to compound interest. Due to the fact that you will receive rewards on both the cash that invest and the returns at the conclusion of every phase of compounding, it causes an amount of money to increase quicker than with simple interest.
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Give examples of customer service problems:
Answer:
Examples of common customer service problems?
1] Long Wait on Hold
2] Unavailable or Out of Stock Product
3] Repeating the Customer's Problem
3] Uninterested Service Rep
5] Poor Product or Service
6] No First Call Resolution
7] Lack of Follow Up
8] New Product or Feature Request.
This are the examples
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Providing incentives for enterprise social network adoption and use is under the ________ best practice.
Providing incentives for enterprise social network adoption and use is under the strategy best practice.
What is enterprise social network?Enterprise social networking refers to an organization's use of social media (internally and externally), to connect individuals who share similar business ideas.
Examples of enterprise social network include:
IBM's ConnectionsCisco's Webex SocialHence, providing incentives for enterprise social network adoption and use is under the strategy best practice.
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The ease with which an asset can be converted quickly into cash, with little or no loss of purchasing power, is called what?.
Answer:liquidy
Explanation:
Answer:
Liquidity
Explanation:
