Rating Frequency Present Frequency Excellent 18 _______Very Good 25 _______Good 4 _______Fair 1 2Poor 2 4 Total 50 100What do these summaries indicate about the overall customer satisfaction with the Delta flight? __________ % customers are satisfied with the Delta Flight Et either a good, very good, or excellent rating. Only ___________% of customers rated the Delta flight Fair or Poor. b. The online survey questionnaire enabled respondents to explain any aspect of the flight that Failed to meet expectations. Would this Se helpful information to a manager looking For ways to improve the overall customer satisfaction on Delta flights? Explain. Allowing survey respondents to explain their 5-point scale responses would provide helpful information tc managers looking for ways to improve customer satisfaction on Delta flights. The __________% respondents indicating that the flight failed to meet expectations would have the opportunity to provide detailed information about their expectations.

Answers

Answer 1

Answer:

a) Rating Frequency Percent Frequency

Excellent 18 ___36%____Very Good 25 ___50%____Good 4 ___8%____Fair 1   2% Poor 2  4%  Total 50 100 What do these summaries indicate about the overall customer satisfaction with the Delta flight? ____94%______ % customers are satisfied with the Delta Flight Et either a good, very good, or excellent rating. Only ____6%_______% of customers rated the Delta flight Fair or Poor.

b. The online survey questionnaire enabled respondents to explain any aspect of the flight that Failed to meet expectations. Would this be helpful information to a manager looking for ways to improve the overall customer satisfaction on Delta flights? Explain.

Allowing survey respondents to explain their 5-point scale responses would provide helpful information to managers looking for ways to improve customer satisfaction on Delta flights. The ____6______% respondents indicating that the flight failed to meet expectations would have the opportunity to provide detailed information about their expectations.

Step-by-step explanation:

a) Data and Calculations:

                  Rating Frequency     Percent Frequency

Excellent                18                       ____36%___

Very Good            25                       ____50%___

Good                       4                       ____  8%___

Fair                          1                        ____  2%___

Poor                        2                       _____4% __

Total                     50                               100%

b) Percentage Frequencies are obtained as follows:

Excellent = 18/50 * 100 = 36%

Very Good = 25/50 * 100 = 50%

Good = 4/50 * 100 = 8%

Fair = 1/50 * 100 = 2%

Poor = 2/50 * 100 = 4%

c) Good, very good, and excellent = 47/50 * 100 = 94%

d) Fair or Poor rating = 3/50 * 100 = 6%

 

e) Moreover, dissatisfied customers can be sources of great information on the performance of a good or service.  Though, with only 6% of customers giving a dissatisfaction rating with the Delta flights, it is still important to dive deep to unearth the reasons for their dissatisfaction as this may provide valuable information to improve the services.  Usually, this class of customers is the most sincere in most cases, unless their dissatisfaction can be proved to be attitudinal on their own part.


Related Questions

Televisions and monitors come in two common aspect ratios, 4:3 and 16:9 (sometimes

16:10 is also used). A 42 inch TV suggests that the main diagonal of the TV is 42 inches.

Determine the dimensions of the screen of a 42 inch TV with a 4:3 aspect ratio.

Answers

Answer:

The dimension of the TV = 11.2 inches × 8.4 inches

Step-by-step explanation:

Let x be the length of the TV

Let y be the width of the TV

x : y = 4:3

[tex]\frac{x}{y} = \frac{4}{3} \\cross-multiplying\\3x = 4y \\x = \frac{4}{3} y- - - - - (1)[/tex]

From the figure attached:

using Pythagoras theorem

x² + y² = 42²

where:

[tex]x = \frac{4}{3} y\\(\frac{4}{3}y)^2 + y^2 = 42^2\\\frac{16}{9}y^2 + y^2 = 1764\\ \frac{16y^2}{9} + \frac{y^2}{1} = 1764\\\frac{16y^2 +9y^2}{9}= 1764\\ cross-multiplying\\16y^2 + 9y^2 = 1764\\25y^2 = 1764\\y^2 = \frac{1764}{24}\\y^2 = 70.56\\y = \sqrt{70.56} \\y = 8.4\ inches\\Finding\ x:\\x = \frac{4}{3} y\\x = \frac{4}{3} \times 8.4\\ x = 1.33 \times 8.4\\x = 11.2\ inches\\\therefore\ the\ dimensions\ are\ 11.2\ inches \times 8.4\ inches[/tex]

Identify the range of the graphed function

Answers

Answer: The first Option.

Step-by-step explanation:

y is greater than -1 and y is less than or equal to 4.

The range of the function will be Range = {y | 0 < x ≤ 6}. Then the correct option is C.

What is a function?

A statement, principle, or policy that creates the link between two variables is known as a function. Functions are found all across mathematics and are required for the creation of complex relationships.

The domain means all the possible values of x and the range means all the possible values of y.

The domain of the function is (-1, 4] and the range of the function will be

Range = {y | 0 < x ≤ 6}

Then the correct option is C.

More about the function link is given below.

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The length of a rectangle is four times its width. If the perimeter of the rectangle is 90 cm, find its area

Answers

Answer:

324

Step-by-step explanation:

L = 4W

P = 2L + 2W = 90

---

2L + 2W = 90

2(4W) + 2W = 90

8W + 2W = 90

10W = 90

---

W = 9

L = 36

---

 

A = 324

---

Answer:

The area of the rectangle is 324 square centimeter.

Step-by-step explanation:

What is area?

The area is the amount of space within the perimeter of a 2D shape.

What is rectangle?

A rectangle is a two-dimensional shape (2D shape) in which the opposite sides are parallel and equal to each other and all four angles are right angles.

What is perimeter?

Perimeter is the distance around the edge of a shape.

Let the width of the rectangle be x cm.

Then, the length of the rectangle = 4xcm

Perimeter  = 2(length + breadth )

90 = 2(4x+x)

90 = 2*5x

90 = 10x

x = 90/10= 9cm

Width = 9cm

Length = 4*9 = 36 cm

Area = Length*Breadth

       =9*36

      =324 square centimeter.

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Find the number that makes the ratio equivalent to 5:4.
:48

Answers

Answer:

60

Step-by-step explanation:

5:4 = 60:48

1. Ellie has at most $25 to spend on miscellaneous items each week. She has already spent
$10.50. Write and solve an inequality to determine how much money Ellie can spend on
miscellaneous items for the rest of the week.

Answers

Answer:

y= $25-$10.50

Step-by-step explanation:

About 9% of the population of a large country is hopelessly romantic. If two people are randomly selected, what is the probability both are hopelessly romantic? What is the probability that at least one is hopelessly romantic?
A) The probability that both will be hopelessly romantic is _________. (Round 4 decimal places as needed).
B) The probability that at least one person is hopelessly romantic is _______.

Answers

Answer:

A. 0.0081

B. 0.1638

Step-by-step explanation:

From the question, we are told that 9% of the population are hopelessly romantic.

The percentage that are not hopelessly romantic = 100-9 = 91%

The probability of choosing a hopelessly romantic person = 9% = 9/100 = 0.09

The probability of choosing a person who is not hopelessly romantic = 91% = 91/100 = 0.91

Now, we want to select two people and calculate the following probability;

1. Both will be hopelessly romantic

Let’s have the people as A and B

The probability that both will be hopelessly romantic will the the product of being hopelessly romantic probability = 0.09 * 0.09 = 0.0081

b. Probability that at least one person is hopelessly romantic

What this means is that the probability that one of the two ONLY is hopelessly romantic;

We can have two cases here;

Probability (That A is hopelessly while B is not )or Probability (A is not and B is hopeless )

Thus we have :

(0.09 * 0.91) + (0.91 * 0.09) = 0.0819 * 2 = 0.1638

Answer:

0.1719

Step-by-step explanation:

I just took the test and this was the correct answer. Sorry they did not offer an explanation and I still can not figure it out.

(6.7 x 10⁴)(2.9 x 10⁵) ​

Answers

Answer:

1.943*10^10

Step-by-step explanation:

6.7 times 2.9 = 19.43

You then will have to add the exponents which gives 10^9 but we can move the decimal place of 19.43 to the left 1.943. Add one to the exponent which then will be 10^10

not sure how to solve this​

Answers

Answer:

5942

Step-by-step explanation:

you do 5.942 time 10 to the 3rd power and it equals 5942 cause 10 to the 3rd power is 1000 so 1000 time 5.942 equals 5942

I need the answer ASAP

Answers

Answer: Pi,0.3,2/3,

Step-by-step explanation:

Write a whole number that is greater than 10910099999

Answers

Answer:

109100999999

Step-by-step explanation:

floor gang aooh sub to pewdiepie

The answer to this question is 2000099000000

Tyler claims that because he started painting first he will finish painting his side of the fence before Benito finishes painting his side. Is this true? Explain

Answers

Answer:

but

Step-by-step explanation:

yrge sksue dnd djd d d. r e g g h a s. v j u r d. d c g y t

Tyler's claim about finishing his painting first is False because it will take Benito 10 minutes while Tyler will require over 11 minutes to finish up his painting despite starting before Benito.

Size of fence = 150 feet

Benito's rate = 15 ft/min

Tyler's rate = 11 ft/ min

Size already painted by Tyler when Benito started = 39/2 = 19.5 ft

Portion of fence left for Tyler to paint when Benito started = (150 - 19.5) = 130.5 feets

Time required for Tyler to finish :

Time required = 130.5 ÷ 11 = 11.863 minutes

Time required for Benito to finish :

Time required = 150 ÷ 15 = 10 minutes

Time required for Benito to complete his painting is lesser than Tyler's (10 < 11.863)

Hence, Tyler's claim is False

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Solve for x.
X+y=20
X=

Answers

Answer:

where is another equation may be it x-y=?

accoding to these question

x=20-y

i think there needs to be more info for this, it could be a lot of things, it could be 20=y-x or x could be 10

In ΔPQR, the measure of ∠R=90°, the measure of ∠Q=6°, and PQ = 2.2 feet. Find the length of RP to the nearest tenth of a foot.

Answers

Answer:

0.23

Step-by-step explanation:

use sine rule

sinQ/q=sinR/r

What is the value of x in the equation 3(2x-1)=21 a.3 b.11/3 c.4 d.25/2

Answers

Answer:

well

Step-by-step explanation:

none of the answers make sense other than B

consider the points ​

Answers

Answer:

wym?but thanks

Step-by-step explanation:

just number 1- please help! thank you!!

Answers

Answer:

80.4

Step-by-step explanation:

You have to first find the area of the circle which the formula for that is pi r^2. So you would set it up as 3.14 (2.5)^2 which you then would solve and get 19.625. Then, you find the area of the square which is length times width. So then you would multiply 10 and 10 and get 100. You then subtract 100 and 19.625 which gives you 80.375 but since it says round to the nearest tenth you'd get 80.4.

Step-by-step explanation:

For no.1

sloution,

for small

[tex]r = 2.5[/tex]

[tex]\pi = 3.14[/tex]

Area(A1)=?

now,

A = π r²

A=3.14*2.5^2

A=19.6

A1=19.6cm^2

For,big square

L=10cm

A2=?

now,

A=L^2

A=10^2

A=100

A2=100cm^2

For shaded area

A=A2-A1

A=100-19.6

A=80.4cm^2

A researcher has recruited 20 volunteers to participate in a study. The researcher wishes to measure the effect of alcohol on an individual's reaction time. The 20 volunteers are randomly divided into two groups. Group 1 will serve as a control group in which participants drink four 1-ounce cups of a liquied that looks, smells, and tastes like alcohol in 15-minute increments. Group 2 will serve as an experimental group in which participants drink four 1-ounce cups of 80-proof alcohol in 15-minute increments. After drinking the last 1-ounce cup, the participants sit for 20 minutes. After the rest period, the reaction time to a stimulus is measured. This is an example of

Answers

Answer: Experimental Research

Step-by-step explanation: Experimental Research is the "classical" method of conducting an experiment to a scientific approach. It is the most rigorous of all research designs. In it, an independent variable is used to determine its influence on a dependable variable. Experimental research's unique quality is that it can link cause and effect through between variables.

This method works better at independent variables which can be manipulated or controled and can be conducted in laboratories or field settings.

There are 3 types of experimental research:

Pre-experimental Research Design: it is the simplest and pratical form. In it, a group or groups are observed by the application of the independent variable and determine the change;Quasi-Experimental Research Design: the participants are not randonly selected, there is a control group and independent variable is manipulated;True Experimental Research Design: it is the most accurate of the types. It uses control group, randomized group of participants, statistical analysis to reject or accept a hypothesis. It is the epitome of the experimental research;

Experimental Research is important because it gives the opportunity to test

the hypothesis and developing a solid conclusion.

3(x + 2) = 4(x + 1)
HELP

Answers

Answer: x=2

Step-by-step explanation:

Let's solve your equation step-by-step.

3(x+2)=4(x+1)

Step 1: Simplify both sides of the equation.

3(x+2)=4(x+1)

(3)(x)+(3)(2)=(4)(x)+(4)(1)(Distribute)

3x+6=4x+4

Step 2: Subtract 4x from both sides.

3x+6−4x=4x+4−4x

−x+6=4

Step 3: Subtract 6 from both sides.

−x+6−6=4−6

−x=−2

Step 4: Divide both sides by -1.

−x −1 = −2 −1

Answer

x=2

(5,2), (-4,-3)
Help me ASAP

Answers

Answer:

its a fraction -5 on top and -9 on the bottom

Step-by-step explanation:

-3-2

-4-5

2 lines intersect. A line with points A, B, D intersects a line with points E, B, C at point B, forming 4 angles. In the diagram, which angles are vertical angles? Select two options. AngleABE and AngleABC AngleABE and AngleCBD AngleABE and AngleEBD AngleABC and AngleEBD AngleABC and AngleCBD

Answers

Answer:

Its B and D

Step-by-step explanation:

The angles that are vertical angles <EBD and<ABC and then <ABE and <CBD

Vertical angles

Vertical angles are angles that meets at a point of intersection of two lines. They ac opposite to each other at the point of intersection X.

According to the given figure, we can see that the two angles that are vertically opposite are <EBD and<ABC and then <ABE and <CBD

Learn more on vertical angles here: https://brainly.com/question/14362353

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I need help on this question

Answers

Answer:

D) 19

Step-by-step explanation:

biggest number minus smallest number

25-6=19

PLEASE HELP! will give points, no step by step needed

An auto dealership is advertising that the cost of leasing a new car is $450 per month with a $1,500 down payment. The equation used to find c, the total cost of the lease, is c = 450m + 1500, where m is the number of months the car is leased. What is the cost, in dollars, of leasing a car for 32 months?

Answers

Answer:

the total cost would be $15,900

PLS HELP I DONT UNDERSTAND :( WILL MARK BRAINLIEST

Answers

Answer:

5

Step-by-step explanation:

We need to see how much it changes per week from week 0-10. Starting at 30 and growing to 80 we see a change of 50.

Ten weeks means 50/10, so 5.

edit: fixed unbolded headers

What are the first five sequences to the equation f(1)=2/3,f(n)=f(n-1)x3/2

Answers

Answer:

2/3,1,3/2,9/4,27/8

Step-by-step explanation:

f(1)=2/3

f(n)=f(n-1)×3/2

f(2)=f(2-1)×3/2=f(1)×3/2=2/3×3/2=1

f(3)=f(3-1)×3/2=f(2)×3/2=1×3/2=3/2

f(4)=f(4-1)×3/2=f(3)×3/2=3/2×3/2=9/4

f(5)=f(5-1)×3/2=f(4)×3/2=9/4×3/2=27/8

sketch the graph of y= 2 | x - 3 | + 7​

Answers

Step-by-step explanation:

I suppose that your graph is supposed to be like this

Hope this is correct and helpful

HAVE A GOOD DAY!

12. How many planes are shown in the figure?
Your answer

Answers

Answer:

Six planes

Step-by-step explanation:

A plane is defined by the three different points on the same surface.

So the planes given in the picture are,

Plane A or plane MSR

Plane PWM

Plane QTS

Plane WTS

Plane QPN

Plane PQT

Therefore, six faces of the given polygon will define the six planes.

Multiply 4.8 × 126.7.

Answers

Answer:

608.16

Step-by-step explanation:

Answer:608.16

Step-by-step explanation:

4.8 x 126.7

f(x)=2/3*3^(3x+12), what is the value of f(-1)

Answers

Answer: 13,122

Step-by-step explanation:

Simplify the expression: –3(n − 5

Answers

Hey there! I'm happy to help!

We want to multiply n-5 by -3. So, we multiply each term of n-5 by -3.

-3(n)=-3n

-3(-5)=15

So, our final expression is -3n+15.

Have a wonderful day! :D

Steps to solve:

-3(n - 5)

~Distribute

-3n + 15

Best of Luck!

using division to determine which of the following numbers are factors of 35

1
2
3
5
7
35

so which are factors and which are not​

Answers

Answer:

Factors:

1, 5, 7, 35

Non-Factors:

2, 3

Step-by-step explanation:

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