The survey that found 75% of consumers would consider going to another company after a bad customer service experience surprises some people because it seems almost too low. Why might that other 25% of consumers not be bothered by a bad customer service experience?

Answers

Answer 1

Answer:

They might not be bothered because nothing has happened yet.

Explanation:

The other 25 percent might not use it a lot.


Related Questions

Which of the following statements best describes the difference between sales tax and property tax?
Sales tax is applied to items as they are purchased while property tax is applied to items already
owned.
b. Sales tax is applied repeatedly while property tax is paid only once for as long as you own the
item.
C. Sales tax can be applied to a new speed boat while property tax cannot.
d. Sales tax is strictly meant for food and consumables while property tax is meant for non-food
items.

Answers

Answer:

a. Sales tax is applied to item as they are purchased while property tax is applied to items already owned

Explanation:

Sales tax is applied to items as they are purchased while property tax is applied to items already owned statement best describes the difference between sales tax and property tax. The correct option is A.

What type of tax are sales?

Both sales tax and VAT are indirect taxes, which are collected by the seller and paid or remitted to the government on the buyer's behalf.

Sales tax is a one-time fee collected at the point of sale. Personal property tax is an annual tax levied on the current value of the property. State governments levy sales taxes on retail purchases of non-exempt goods or services. A value-added tax (VAT) is a type of consumption tax that is levied on goods at each stage of the manufacturing process until they are sold to consumers.

Thus, the ideal selection is option A.

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hurry!! #5
Which of the following is an important part of record handling?

randomizing

correlating

privatizing

archiving

Answers

Archiving is an important part of record keeping

Which problems does Jason seem to face as an entrepreneur? Jason currently runs a small manufacturing business. Jason’s parents, who ran the business for years, handed over the business to their only son two years ago. However, Jason is not interested in his family business, and his performance as an entrepreneur has been very poor. The main problem is that Jason is not 1. competitive 2. driven 3. energetic enough to succeed in the manufacturing business because he lacks the 1. passion 2. creativity 3. determination for it.

Answers

Answer:

driven,passion

Explanation:

Individuals who fail to complete high school are at an increased risk for
1. Unemployment
2. Underemployment
3. Imprisonment
4. All of the above

Answers

I believe it’s all of the above

Answer:

unemployment!

What is the role of the franchiser when a franchise is purchased?

Answers

Answer:

The franchisor owns the brand and the operating system that they license to their franchisees. ... The franchisor grants the franchisee the right to operate the business under the franchise system's trademarks and service marks and enforces the brand standards of the system.

Answer:

The franchisor grants the franchisee the right to operate the business under the franchise system's trademarks and service marks and enforces the brand standards of the system.

Do you agree or disagree that world history revolves around money? Why or why not?

Answers

Answer:

I agree

Explanation:

Battles and soldiers during the world wars both 1 and 2 were surrounded by money to me because for instance when Hitler was around he was only there for the money and if it wasnt bc of that it was bc of the aryan race

but thats besides the fact that i believe that history is a mixed up feelng of what happened in that time era

hope this helps

Now that you have selected the cultural environment, you must predict what the effects of these changes on gerlach's microenvironment might be. select the outcome you see as most likely.​ select an option from the choices below and click submit.

Answers

Answer: The suppliers might raise the costs of paper in the future.

Explanation:

When production is being seeing as being expensive is die to the fact that items which composites of them are expensively gotten from the suppliers. When there is an increase by the supplies on the individual items used, it rubs off on the production aspect and makes theirs also expensive to produce. Also, suppliers raise their cost too when they buy the materials at an expensive or high cost. Whatever they are being sold to affects the cost that they supply to the end user. Production cost affects supply cost.

What are the two main body cavities?

O coronal and sagittal cavities

O superior and inferior cavities

O dorsal and ventral cavities

O anterior and posterior cavities​

Answers

Dorsal and ventral cavities

Is it nearly impossible to prove ownership of intellectual property

Answers

Answer:

It is possible if you either have a witness or if you take a lie detector test

Explanation:

Answer:

true

Explanation:

On january 2, 20x3, kean company purchased a 30 percent interest in pod company for $250,000. Pod reported net income of $100,000 for 20x3 and declared and paid a dividend of $10,000. Kean accounts for this investment using the equity method. In its december 31, 20x3, balance sheet, what amount should kean report as its investment in pod?

Answers

Answer:$277,000 should be reported by Kean.

Explanation:

Amount of investment Kean should report = Original cost of investment + share of net income of investors -share of investors dividend.

But ,

share of net income of investors = 30% of net income reported by Pod

= 30 % x $100,000= $30,000

share of investors dividend=  30% of dividend declared by Pod company

= 30 % x 10,000 = $3000

Therefore,

Amount of investment Kean should report = $250,000 + $30,000 - $3,000

=$277,000

______ is based on customers' opinion on products and services.
A) Conformance
B) Aesthetics
C) Durability
D) Performance
E) Perceived quality.

Answers

Durability is correct

The products and services are the final consumption of the customers. They are the manufactured goods and services by the firm which they avail to the customers for consumption and bring up the revenue and profitability of the customers.

The correct option is E) Perceived quality.

This is the right option because when the customer prefers to purchase any of the products in the market, it foremost goes through the quality of the product. Quality is the priority of the customers in the market. The customers go for the very first priority with the quality in order to seek the best products and also it gives higher revenue and profitability.

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Prepare the journal entry to record Mills’ investment in the bonds on July 1, 2018. Prepare the journal entries by Mills to record interest on December 31, 2018, at the effective (market) rate. At what amount will Mills report its investment in the December 31, 2018, balance sheet? Why? Suppose Moody’s bond rating agency upgraded the risk rating of the bonds, and Mills decided to sell the investment on January 2, 2019, for $290 million. Prepare the journal entry to record

Answers

Answer:

the question is incomplete, so I looked for a similar one and found the following:

"Mills Corporation acquired as a long-term investment $240 million of 5% bonds, dated July 1, on July 1, 2018. Company management has the positive intent and ability to hold the bonds until maturity. The market interest rate (yield) was 3% for bonds of similar risk and maturity. Mills paid $280.0 million for the bonds. The company will receive interest semiannually on June 30 and December 31."

At what amount will Mills report its investment in the December 31, 2018, balance sheet?

July 1, 2018, bonds are purchased at a premium

Dr Investment in bonds 240,000,000

Dr Premium on investment in bonds 40,000,000

    Cr Cash 280,000,000

December 31, 2018, first coupon payment

Dr Cash 12,000,000

   Cr Interest revenue 8,400,000

    Cr Premium on investment in bonds 3,600,000

The carrying value of the investment in bonds account = $280,000,000 - $3,600,000 = $276,4000,000 or $276.4 million

Suppose Moody’s bond rating agency upgraded the risk rating of the bonds, and Mills decided to sell the investment on January 2, 2019, for $290 million.

January 2, 2019

Dr Cash 290,000,000

    Cr Investment in bonds 240,000,000

    Cr Premium on investment in bonds 36,400,000

    Cr Gain on sale of investments 13,600,000

Explanation:

amortization of bond premium using the effective interest method on first coupon received = ($240,000,000 x 5%) - ($280,000,000 x 3%) = $12,000,000 - $8,400,000 = $3,600,000

Premium on investment in bonds = $40,000,000 - $3,600,000 = $36,400,000

Throughout your life, you will need to adapt your budget to respond to changes in your income and expenses. Now, it is time to practice making changes to a budget. 4. Change your previous budget to reflect these new factors. (10 points) • Your school announced that you will not have to pay for a bus pass to get to classes, because a new school program will cover this expense for all students. • You just found out that your books will cost more than you had expected. You will now need to spend an additional $100 on books in October. • You got an unexpected raise at work; you will now be making $650 each month. • Make sure that you are still meeting your overall goal of saving $100 by the end of October. 5. After your budget changed, which month had greater fixed expenses? (5 points 6. Which variable expenses did you change in order to maintain your goal of saving at least $100 by the end of October? (5 points)

Answers

in order to maintain the goal of saving at least by end of the ocrober are

• taking off $100 from our salary

• dividing those $100 in 5 equal parts and invest in the companies with having a high profit growth

• i would mostly prefer stock market and debut fund for fast result and growth of money in the fast increasing graph.

Select the correct answer.
Which function relates to maintaining inventory?
A.
accounting
B.
production
C.
finance
D.
human resource
Reset
Next

Answers

Answer:

human resources is the inventory

Dota inc stock has a 25% chance of producing a 30% return, a 50% chance of producing a 12% return and a 25% chance producing a 18%. What is the firm expected rate return?

Answers

The question is incomplete. Here is the complete question.

Dota inc stock has a 25% chance of producing a 30% return, a 50% chance of producing a 12% return and a 25% chance producing a -18%. What is the firm expected rate return?

Answer:

9%

Explanation:

Dora incorporation stock has a 25% chance of producing a 30% return

50% chance of producing a 12% return

25% chance of producing a -18% return

Therefore the firm's expected rate of return can be calculated as follows

= 25/100(30) + 50/100(12) + 25/100(-18)

= 0.25(30) + 0.50(12) + 0.25(-18)

= 7.5% + 6% - 4.5%

= 9%

Hence the firm's expected rate of return is 9%

Total Debits do not always have to equal total credits. There are a handful of exceptions.
A. True
B. False

Answers

Answer:

False

Explanation:

Total debt in finance is the summation of the organization long term and short term debts. the total debt can be calculated theoretically as summation of current liabilities and total for long-term liabilities

Total credit is the summation of loans that organization can borrow.

Therefore, Total Debits do not always have to equal total credits. There are a handful of exceptions.

Brendas Bakery, which is covered by a businessowners policy, sustains a fire loss of $50,000 to the building and $25,000 in content damages is incurred. In addition, a customer and an employee are insured in the fire. Medical payments for their injuries amount to $2,000 for the injured customer and $3,000 for the injured worker. Brenda's business income is $5,000 per month, but she is unable to conduct any business for 60 days as a result of the fire. Assuming Brenda has adequate limits to cover this loss, how much will her policy pay

Answers

Answer:

$87,000

Explanation:

Brenda's businessowners policy will cover:

the damages to the building for $50,000the damages to the content of the building for $25,000lost business income for $5,000 x 2 months = $10,000the injuries suffered by the customer for $2,000total = $87,000

The injuries suffered by the employee must be covered by a separate workers' compensation policy.

outlines five roles of the safety and health representatives by securing the work environment

Answers

Answer:

employee training; protection for workers from potential hazards; and communication about hazardous accidents, should they occur.

Explanation:

Based on what you have read, what is the opportunity
cost of the glass-making company's decision?
A glass-making company has decided it is not generating
enough profit because its production costs are too high.
To reduce these costs, the company wants to replace the
employees who make glass by hand with new machines.
This switch will result in lower quality products, which
must be sold a lower price. However, the company's
profits will increase because its production costs are
lower.
a higher quality item
a greater profit
a loss of equipment
a longer production time

Answers

Answer:a higher quality item

Explanation:

It’s a, i got it correct

Based on a higher quality item, the opportunity cost of the glass-making company will be decided. Thus, option 'A' is the correct option.

What is an opportunity cost?

The value or advantage forfeited by engaging in a certain activity in comparison to engaging in a different activity is known as the opportunity cost in microeconomic theory. More precisely, it implies you forfeit the chance to engage in a different activity if you choose one activity (for instance, an investment).

The best activity is the one that, after deducting opportunity costs, has the highest return when compared to all other activities. For instance, if you purchase a car and use it just for personal transportation, you are not permitted to rent it out; yet, if you do, you are not permitted to use it for personal transportation.

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Mary Parker Follett felt that managers should act as ______ rather than dictators.

Answers

Facilitators

Best of luck in your studies! ☺️

Suppose that consumers purchase fish and computer chips. In 2010, one pound of fish costs $1, a computer chip costs $1, and the typical consumer buys 10 pounds of fish and 10 computer chips. In 2011, one pound of fish costs $2, a computer chip costs $0.50, and the typical consumer buys 5 pounds of fish and 20 computer chips. In 2012, one pound of fish costs $2.10, a computer chip costs $0.90, and the typical consumer buys 12 pounds of fish and 20 computer chips. Using 2011 as the base year, the inflation rate between 2012 and 2011 is _____ percent.

Answers

Answer:

42.5%

Explanation:

The computation of the inflation rate between 2012 and 2011 is shown below:

But before that we need to do the following calculations

Cost of basket for the year 2011 is

= 5 × 2 + 20 × 0.5

= 10 + 10

= 20

And the base year price index i.e. CPI is 100

Now

Cost of same basket in year 2012 is

= 5 × 2.10 + 20 × 0.90

= 10.5 + 18

= 28.5

Now  

CPI in 2012 is

= ($28.5 ÷ $20) × 100

= 142.5

So,

Inflation rate is

= (142.5 ÷ 100) - 1

= 1.425 - 1

= 0.425

= 42.5%

Do you think that employers have a right to judge an applicant attitude when hiring? Give a reason for your answer

Answers

Yes, attitude is everything. If an applicant has a bad attitude and a negative outlook on things, they aren’t good fort he job. A positive attitude is EVERYTHING in the workplace environment. I wouldn’t want to hire a doctor who isn’t compassionate towards his/her patients. I would want to hire a doctor who sees the light even in dark situations. I want a doctor who cares about saving lives. I want a doctor who will own up to their mistakes. I want to strive to be this type of person.

Hope this helps :)

What category of the Thomas-Kilmann Conflict Mode Instrument involves giving in to the customer at the expense of the organization, even if the situation does not truly call for it?
collaboration

accommodation

compromise

competition

Answers

Answer:

collaboration

Explanation:

The Thomas-Kilmann Instrument is designed to measure a person's behavior in conflict situations. “Conflict situations” are those in which the concerns of two people appear to be incompatible

plz mark as brainliest

Answer:

collaboration.

Explanation:

The word collaboration is so overused and overhyped it’s becoming meaningless.  Even with the launch of intranet software, video technology, and other collaborative tools, some people still suffer from, and complain about, poor collaboration.This forced us to contemplate the true nature of collaboration and explore its many dimensions. The journey resulted in a simple, useful definition for collaboration, and arriving on an important conclusion: Collaboration is a deeply human activity, and no tool on its own can solve the problem of poor collaboration.This conclusion may seem obvious , but many people believe that “if you build it, they will come”. It took a lot of failure and organizational development theory to discover how organizational culture and managerial practices can either nurture or hinder good collaboration

How can specialization benefit both producers and consumers in a free market economy?

Answers

Specialization benefits buyers and sellers. Focusing on a limited number of related products or services allows them to use capital and labor more efficiently.So , buyers get better products at lower price and sellers sell more products and they manufacture more products at lower costs.

What does Freight Terms mean

Answers

Answer:

Freight Terms identify the party responsible for the payment of freight and are usually expressed as: prepaid or collect with the following nuances: prepaid to a stated location and collect beyond or third party or pre-pay and add. ... Collect means that the consignee owns the freight payment responsibility.

Explanation:

Answer:

Freight Terms identify the party responsible for the payment of freight and are usually expressed as: prepaid or collect with the following nuances: prepaid to a stated location and collect beyond or third party or pre-pay and add. ... Collect means that the consignee owns the freight payment responsibility

Explanation:

A(n)_____a0 is a misunderstanding; a mistaken thought or idea.

Answers

Answer: misconception

Explanation:

A misconception is simply a misunderstanding, a mistaken thought or idea. Misconception is an opinion or a view by s person which is incorrect based on the faulty thinking of the person.

For example, Jane will finish high school the following year and therefore, won't need to further her education. This is an example of misconception.

Select all of the true statements regarding Gary Hamel's thoughts on management:
1. management innovation is essential to future organizational success
2. we must look at management as a process, and then make improvements and innovation ongoing and systematic
3. much of management theory is dated and doesn't fit the current realities of organizational life

Answers

Answer: • management innovation is essential to future organizational success

• we must look at management as a process, and then make improvements and innovation ongoing and systematic

• much of management theory is dated and doesn't fit the current realities of organizational life

Explanation:

The true statements regarding Gary Hamel's thoughts on management are:

1. management innovation is essential to future organizational success

2. we must look at management as a process, and then make improvements and innovation ongoing and systematic

3. much of management theory is dated and doesn't fit the current realities of organizational life

According to Gary Hamel, yesterday's best practices of organizations can not be creative or adaptable for the business challenges tomorrow.

A large customer owing million for products it already received declared​ bankruptcy, leaving no possibility that Global would ever receive payment. ​(Select the best choice​ below.) A. Accounts receivable would decrease by ​million, and the book value of equity would increase by the same amount. B. Accounts receivable would increase by ​million, as would the book value of equity. C. Accounts receivable would increase by ​million, and the book value of equity would decrease by the same amount. D. Accounts receivable would decrease by ​million, as would the book value of equity.

Answers

Answer:

D. Accounts receivable would decrease by ​million, as would the book value of equity.

Explanation:

Accounts receivable is a record of payments that a business has not received from its customers for goods and services given.

When payment is eventually made the revenue account is credited and accounts receivable reduces.

If however there is no possibility of receiving payment, the amount is moved from accounts receivable to allowance for doubtful accounts.

This is recognised as a loss.

So accounts receivable would decrease by ​million, as would the book value of equity.

Which is a disadvantage of withdrawing more money than is available in a checking
account?

A.) late payment fee

B.) overdraft fee

C.) interest fees

Answers

Answer:

B

Explanation:

Because you are going over the limit therefore overdrafting money you dont have

B. Overdraft fee

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What two words are often associated with centrally planned economies?

Answers

Answer:

two words are socialism and communism

The words can be so used such as mitful or spoonerism
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can someone plss help me asap !!which metal has a soluble carbonate, chloride and sulfate ?a. copperb. potassium c. zincd. barium HELP PLEASE!!!!!!! The earliest civilizations began in A: Africa B: Europe C: Asia What are challenges Santiago faces in the alchemist What is the volume?8 cm8 cm8cm The making of the mind is a powerful place and what you feed it can affect you in a powerful way ^^{NOT A QUESTION^^} One yard = three feet. A carpenter has a piece of wood that is 10 yards long. How many feet of wood does the carpenter have Which of the following best describes a molecule? is 0.65 repeating greater than or less than 13/20? Which of these best explains how the details in the excerpt helpshape the rest of the passage? uppose germination periods, in days, for grass seed are normally distributed and have a known population standard deviation of 2 days and an unknown population mean. A random sample of 22 types of grass seed is taken and gives a sample mean of 46 days. Find the error bound (EBM) of the confidence interval with a 90% confidence level. Round your answer to THREE decimal places. write 3/19 in lowest terms Draw Conclusions Suppose that A and C are real numbers and A is not 0. What are the x- and y-intercepts of the equation Ay = C? Explain. How does heat from the sun reach us?At what speed does this transfer of heat takes place? Which statement describes the law of superposition?Sedimentary rocks were originally in horizontal layers.In horizontal rock layers, each layer is younger than the one below it.Rock layers must be in existence before something can happen to them.Rocks that are not in horizontal layers were shifted by some geologic event. 5x (13 x) >_9x 7 On an actual basketball court, the bench area is 9 meters long. How long should the bench be on the scale drawing? Help ASAP!!! Which one? 1. 16 square units 2. 64 square units3. 48 square units4. 32 square units Some might consider careers in the Construction industry to be quite flexible. Which statement supports this claim? Employees can work for themselves, big companies, or the government. Employers often release their staff when projects end. Employees work outdoors in dirty and dangerous environments. Employers can train staff so they work in both Design and Maintenance. TRKLER KALDIRIRN ELLER during a promotion bags of sweets contain 30% extra free. There are 65 sweets in a bag during the promotion. How many sweets are there normally