What as a hotel manager would you need to do to make sure that your guests receive a great experience?

Answers

Answer 1
Be welcoming,kind,sweet,forgiving, and best of yet a good listener
Answer 2
you should be polite as a manager, make sure that the employees are doing their jobs. make sure that the employees know how to treat a guest correctly. Most importantly, be talkative, you never know how a simple how are you can change a persons day completely :)

Related Questions

What as a hotel manager would you need to do to make sure that your guests receive a great experience like customer service and employability and hard skills
?

Answers

Answer:

As a hotel manager I would need to make sure I have multiple receptionist so my guest can check in and out, and receive customer service fast.

compassion, and patience! these are key because you will come in contact with all types of people which will require patience and kindness!
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