What processes at manufacturing firms are really service processes that involve considerable customer contact? can customer contact be high, even if the process only has internal customers

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Answer 1

Some service procedures involving consumer interaction are used by manufacturing companies.

Direct interaction between the salesperson and the customer occurs during product delivery to the customer. The processes are:

• Transaction process

• Post-purchase services

• Customer feedback and grievances

• Asking customers about a product's attributes.

What are Manufacturing firms?

A manufacturing company is a for-profit organization that transforms components or raw materials into completed goods. These goods are made with customers' needs and expectations in mind.

"A corporation involved in the production of some article, thing, or object, by skill or labor, out of raw material, from stuff which has already been subjected to artificial forces, or to which something has been added to change its natural condition," according to the dictionary.

To effectively carry out the mass production of standardized items, manufacturing businesses frequently use organizational structures that emphasize task specialization and division of labor.

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Related Questions

Input is received from an organization's management to create a project budget in?

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Input received from organization management to create project budget in Top-down budgeting.

Budgeting refers to the process used by companies in which detailed projections of the company's revenues and expenses for a certain period of time in the future are made taking into account various internal and external factors prevailing at the time.

A budget is a plan that aims to find out the expected income and operating costs of an organization for the coming period. In other words, for businesses, entity budgeting is the process of preparing detailed reports of projected financial results for a certain period. This is to forecast the future while taking management input by considering the internal and external factors of the organization.

In every organization, the finance department plays an important role in preparing the budget in consultation with higher management. This is the document used for the health check of the organization during the budgeted period.

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Morse company reports total contribution margin of $80,040 and pretax net income of $13,800 for the current month. the degree of operating leverage is:_________

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The degree of operating leverage is 5.8.

Given here, total contribution margin is $80040  and pretax net income is $13,800.

Now, we calculate degree of operating leverage by the formula,

Degree of operating leverage = Contribution margin/ net operating income.

Degree of leverage = $80040/$13800

= 5.8

So, the degree of operating leverage is found to be 5.8.

The break-even point of a business is determined using operating leverage, which also aids in determining the right selling prices to cover all expenditures and make a profit.

Regardless of whether they sell any units of product, businesses with significant operational leverage must cover a bigger amount of fixed costs each month. Companies with a high ratio of fixed operating costs to variable operating costs have the most operating leverage.

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What are the total cost of shirts and cost per shirt if sales amount to 2,000, 2,500, 3,000, 3,500, or 4,000?

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The total cost of shirts for 2000, 2500, 3000, 3500 or 4000 units is 135000

Cost of shirts for 2000 units = 2000*9 = 18000

Cost of shirts for 2500 units = 2500*9 = 22500

Cost of shirts for 3000 units = 3000*9 = 27000

Cost of shirts for 3500 units = 3500*9 = 31500

Cost of shirts for 4000 units = 4000*9 = 36000

The total cost of all shirts = 135000

Although part of your question is missing, you might be referring to this full question: Walter Entertainment sells souvenir T-shirts at each rock concert that it sponsors. The shirts cost $9 each. Any excess shirts can be returned to the manufacturer for a full refund of the purchase price. The sales price is $15 per shirt. What is the total cost of shirts and cost per shirt if sales amount to 2000, 2500, 3000, 3500 or 4000?

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Broden, inc. recently issued $70 par value preferred stock that pays an annual dividend of $19. if the stock is currently selling for $50, what is the expected return of this preferred stock?

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The expected return is the profit or loss that an investor anticipates on a known historical rate of return investment (RoR).

38.00% is the expected return of this preferred stock.

How do you calculate preferred stock expected return?Subtract the price you paid for the shares from the current price to calculate the raw return on your initial investment in preferred stock. Then, for each share purchased, add the dividends received.

Finally, multiply the result by the number of shares purchased to calculate the raw return.

It is calculated by dividing the annual interest or dividend payment amount by the security's current market price and multiplying the result by 100.

Assume a company issues 7% preferred stock with a $1,000 par value. As a result, the investor would receive a $70 annual dividend or $17.50 quarterly dividend. This preferred stock will typically trade around its par value, behaving more like a bond.

For example, a model may state that an investment has a 10% chance of returning 100% and a 90% chance of returning 50%. The expected return is calculated as 0.1 (1) + 0.9 (0.5) = 0.55 = 55%.

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In general terms, a diels-alder reaction occurs between a ________ and a ________ to form a ________ ring as the product.

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In general terms, a diels-alder reaction occurs between a 1,3-diene and an alien to form a _fused ring as the product.

In chemistry, the term "ring" is ambiguous and can refer to either a straightforward cycle of atoms and bonds within a molecule or to a connected group of atoms and bonds where each atom and bond is a part of a cycle (also called a ring system). A simple cycle ring system is referred to as a monocycle or simple ring, and a non-simple cycle ring system as a polycycle or polycyclic ring system. A polycyclic ring system has more sigma bonds than atoms while a simple ring has an equal number of sigma bonds as atoms. A molecule with one or more rings is said to as cyclic, while one with two or more rings (either in the same or different.

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If the selling price is $21.70 per unit, the contribution margin per unit sold is closest to:______

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If the selling price is $21.70/unit, the margin per unit is closest to $57.90/unit.

Selling Price Formula: Selling Price = Cost Profit. Cost is the price the seller paid for the product. Profit margin is a percentage of expenses. The selling price is the first tag the seller puts on the product, and the purchase price is the price at which the product is finally sold.

The selling price helps customers decide what products they can buy. The purpose of a sales-based pricing goal is to increase your total sales revenue. There are two ways businesses can do this. One way is to set a lower price to increase sales. A sale is any transaction in which money is exchanged for goods or services. During a sale negotiation, the seller tries to convince the buyer or "sell" the advantage of the offer.

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Expenses and revenues that relate directly to the principal revenue-generating activities of the company are classified as?

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Expenses and revenues that relate directly to the principal revenue-generating activities of the company are classified as items on the income statement.

What do you understand by revenues and expenses?

Unlike profits and losses, revenues and expenses are not opposite financial results of the same activities. Rather, revenue is the term used to describe the income earned by providing the primary goods or services to the business, while cost is the term for the costs incurred in the process of producing or offering the primary business operation. Investors and analysts typically place much more weight on these metrics than losses or gains.

Revenue is the gross revenue a company receives when it sells its goods or services, and is sometimes simply referred to as "sales." Because there is always a set of costs (both fixed and variable) associated with production, these must be subtracted as costs from revenues to calculate the company's net profit.

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-+42.+a+sample+of+3+medicine+bottles+is+taken+from+an+injection+molding+machine+that+is+10%+nonconforming.+what+is+the+probability+of+1+nonconforming+medicine+bottle+in+the+sample?

Answers

In statistics, quality assurance, and survey methodology, sampling is the selection of a subset of individuals from within a statistical population to estimate the characteristics of the whole population. Statisticians attempt to collect samples that are representative of the population in question.

34. This will be a binomial experiment with parameters:

n = 9, p = 0.15

q = 1 - p = 1 - 0.15 = 0.85

Hence,

P(2 or less nonconforming)

= P(x = 0) + P(x = 1) + P(x = 2)

= \binom{9}{0}(0.15)^0 (0.85)^9 + \binom{9}{1}(0.15)^1 (0.85)^8 + \binom{9}{2}(0.15)^2 (0.85)^7

= 0.8591

42. This will be a binomial experiment with parameters:

n = 3, p = 0.1

q = 1 - p = 1 - 0.1 = 0.9

Hence,

P(1 nonconforming medicine bottle)

= P(X = 1)

= \binom{3}{1}(0.1)^1 (0.9)^2

= 0.243

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The balance of the retained earnings account in the post-closing trial balance will be different from that of the adjusted trial balance. V true or false?.

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False, the retained earnings account balance in the post-closing trial balance won't be different from the one in the adjusted trial balance.

Making a post-closing trial balance is the last step in the accounting cycle (except reversing entries). Recap: There are three different kinds of trial balancing. Although they are prepared at different points in the accounting cycle, they all serve the same objective, which is to verify that debits and credits are equal.

The balance sheet accounts that have a non-zero balance at the end of your reporting period are all listed in detail in the post-closing trial balance. These accounts were just temporary, and the company has already closed them; the monies in these accounts have already been transferred to the retained earnings account.

On the post-closing trial balance sheet, you won't find any information on revenues, losses, or summary account balances. Any of those items will instead be transferred to the following accounting period if they emerge following the conclusion of the closing process and the computation of the post-closing trial balance.

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Industrial property is protected internationally under the​ ________ for the protection of industrial property to which nearly 100 countries are signatories.

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Industrial property is protected internationally by the Paris Convention for the Protection of Industrial Property, in which about 100 countries participate.

The system of rights called property also concerns valuable objects themselves and gives individuals legal rights over them. Depending on the type of property, the owner may have the right to properly use it, to modify it, to share it, to redefine it, to rent it, to mortgage it, to sell it, or to separate it from another property. You may have the right to barter, assign, assign, or assign. within the conferred ownership or destroy. However, regardless of the type of property, the owner may have the right to prohibit others from engaging in these activities.

Private, public and collective ownership are the three main forms of ownership recognized in economics and political economy (also called cooperative ownership).

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section of the screen used to display the contents of a file on a
program such as Microsoft Word

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On an operating system with a GUI (graphical user interface), a document window is a portion of the screen used to show the contents of a document file.

What is a display option in Word?

Options for page display Display top and bottom margins of the page, including header and footer content, in the Print Layout view Choose this option to display the white space between pages. Show highlighter markings Choose this option to show underlined text in printed documents and on the screen.

The cat command can also be used to show the contents of single or multiple files on your screen. You can read a file's contents one full screen at a time by using the cat command along with the pg command. Using input and output redirection, it is also possible to view the contents of files.

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The budgeted indirect-cost rate is calculated ________.
a. at the beginning of the year
b. at the end of the year
c. at the end of each quarter
d. during the year

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The correct answer is (a), at the beginning of the year.

The budgeted indirect-cost rate is calculated at the beginning of the year. Indirect costs are those expenses incurred for the benefit of both projects and other activities but which are difficult to link directly to a particular project or organisational activity. Typically, indirect costs are aggregated into common pools and allocated to beneficial objectives using an indirect cost rate.

The budgeted annual Indirect cost rate is obtained by dividing the budgeted annual quantity of the cost allocation base by the budgeted annual indirect cost rate. In order to allocate a cost to each unit, we must divide the indirect expenses of making the pool by the quantity of units in the allocation basis.

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If a 10% increase in the price of pork reduces quantity demanded by 7%, the price elasticity of demand is:________

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If a 10% increase in the price of pork reduces quantity demanded by 7%, the price elasticity of demand is 0.70.

Price Elasticity of demand = % change in Quantity demanded / % change in Price

Ed = 7 / 10 = 0.70

The Price elasticity of demand is Inelastic because the coefficient of elasticity of demand is less that 1.

Price elasticity of call for is the ratio of the proportion change in quantity demanded of a product to the percentage alternate in charge. Economists appoint it to recognize how deliver and demand trade while a product's price changes.

The Apple brand is so sturdy that many purchasers pays a top class for Apple merchandise. If the charge rises for Apple iPhone, many will keep to buy. If it changed into a less emblem like Dell computer systems, you'll count on call for to be charge elastic.

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What is business strategy? what are the two strategies that business strategy is composed of?

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Business strategy refers to the set of plans, actions and strategies that helps the organization attaining the goals and objectives. The two types of business strategies are the business unit strategy and corporate strategy.

What is the significance of business strategy?

Business strategy refers to an outline of the actions and decisions that a company plans to take in order to achieve its goals and objectives.

Business strategies plays a very significant role in the growth of any organization as it helps the business understand its strengths and weaknesses.

Basically, business strategies are consider as successful  when they are directly responsible for the growth and development of the organization.

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When nordstrom’s says, "leave it better than we found it. We work hard to be a company that our employees and our customers can be proud of. For us, that means doing our best to support the many people and communities we serve. It also means respecting the environment by reducing our impact and conserving resources where we can. We strive to make people feel good and show that nordstrom is a company that cares. " they are sharing their mission.

Answers

The given statement is False.

Earth's natural resources include air, water, soil, minerals, plants, and animals. Conservation is the practice of taking care of these resources so that all living things can benefit from them now and in the future. Earth's natural resources include air, water, soil, minerals, fuels, plants, and animals. Conservation is the practice of taking care of these resources so that all living things can benefit from them now and in the future.

All the things we need to survive, such as food, water, air, and shelter, come from natural resources. Some of these resources, like small trees, can be replaced quickly after they are used. Other trees, like large trees, take a long time to replace. They are renewable resources.

Other resources, such as fossil fuels, are completely irreplaceable. Once exhausted, they are gone forever. These are non-renewable resources.

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The prercentage of chaneg in long term liabilities between two balances sheet dates is an example of?

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The percentage of change in long term liabilities between two balance sheet dates is an horizontal analysis.

What is a Balance sheet?

The assets, liabilities, and shareholders' equity of a corporation are listed on the balance sheet at a certain period (as indicated at the top of the statement). The financial accounts of a firm include it as one of its foundational documents. Along with the net income, the cash flow statement, and the statement of retained earnings, the balance sheet is one of the main papers that comprise a company's financial statements. Your balance sheet provides you a concise overview of your business's financial situation at a specific point in time and shows you exactly what you own and what you owe.

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Following is a list of various professional services. Identify each by its apparent characteristics as audit engagement, attestation engagement, or assurance engagement. Because audits are a subset of attestation engagements, which are a subset of assurance engagements, choose the most specific description. In other words, if you believe the engagement is an audit engagement, select only audit engagement rather than checking all three. Similarly, the choice of assurance engagement for an audit, while technically correct, would not be the best choice.

Answers

Professional service                                Type of service

Real estate demand studies                                Assurance services

Ballot for award show                                              Assurance services

Utility rates appplications                                      Assurance services

Newspaper circulation audits                              Assurance services

Third party reimbursement maximisation              Assurance services

Annual financial report to stockholders              Audit services

Rental property operation review                     Assurance services

Examination of financial forecasts and

projections                                                              Attestation services

Customer satisfaction surveys                              Assurance services

Compliance with contractual requirements      Attestation services

Benchmarking/ best practices                              Assurance services

Evaluation of investment management

policies                                                                      Assurance services

Information systems security reviews                      Assurance services

Productivity statistics                                              Assurance services

Internal audit strategic review                               Assurance services

Financial statement submitted to a

Bank loan officer                                                       Audit services

Audit Engagement: Professional services are classified under this heading since it is believed that they provide information to all parties involved via reports or statements.Engagement for Attestation: Professional Services were assigned under this heading as a forecasting exercise.Engagement in Assurance: Professional services that convey an opinion and are related to either financial or non-financial categories are classified under this heading.

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The circular flow model shows that the goods and services produced by business firms are sold through?

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The circular flow model demonstrate that the goods and services produced by business firms are sold through goods market

What does the circular flow model show?

The circular flow model shows the interaction between two groups of economic decision-makers—households and businesses—and two sorts of economic markets—the market for resources and the market for goods and services. The circular flow model may be a simple tool for learning about the economy. It shows the connection between households and businesses and how these different decision-makers in the economy fit together.

Plus, it shows how money keeps economic resources and goods and services traveling and around and around the economy.

What do firms produce during a circular flow diagram?

Businesses (firms) within the Product Market are producers of goods and services in the circular flow model. They sell goods and services to households. They earn revenue in exchange for his or her goods and services

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Interdependence among individuals and interdependence among nations are both based on the gains from trade. True or false?.

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Interdependence among individuals and interdependence among nations are both based on the gains from trade. True.

We regularly use interdependence to describe complex systems. Marriage creates a nation of interdependence among spouses. In case your canine gives you love and happiness, and also you offer your dog food and walks (and love and happiness), then your relationship together with your dog is one of interdependence.

Interdependence involves a balance of self and others within the dating, recognizing that each partner is working to be present and meet every other's bodily and emotional needs in appropriate and significant approaches.

Interdependence presents a guide to individuals permitting them the electricity to aid others and to focus on their personal private boom. Think about a world wherein anybody reached a country of interdependence.

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The closed fund is a closed-end investment company with a portfolio currently worth $150 million. it has liabilities of $8 million and 10 million shares outstanding. a. what is the nav of the fund?

Answers

The NAV of fund is $14.2

a. NAV = (Market value of assets - market value of liabilities) / shares outstanding

(150,000,000 - 8,000,000) / 10,000,000

      =  $14.2

What is NAV and how it works?

Net asset value (NAV) represents a fund's per-share intrinsic value. it's similar in some ways to the book value of a company. NAV is calculated by dividing the entire value of all the cash and securities in a fund's portfolio, minus any liabilities, by the amount of outstanding shares.

What is NAV used for?

NAV is usually used as a per-share value calculated for a mutual fund or ETF. NAV is calculated at the top of each trading day based on the closing market prices of the portfolio's securities.

How is NAV calculated with example?

To get the total net assets of a fund, subtract any liabilities from the present value of the mutual fund's assets and then divide the figure by the total number of units outstanding. The resulting figure is that the NAV of the mutual fund. The NAV of a open-end fund is always calculated at the end of the market day.

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Senior managers engage in ______ when they structure the organizational relationships to work cooperatively to achieve goals. multiple choice question.

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Senior managers engage in Organizing when they structure the organizational relationships to work cooperatively to achieve goals.

To share your calendar with an outside business partner, set up an organisational relationship. Exchange administrators can establish an organisation relationship with another Exchange on-premises organisation as well as with a Microsoft 365 or Office 365 business. Both on-premises Exchange administrators must configure an authentication relationship with the cloud (often referred to as a "federation") and adhere to minimal software requirements if you want to share calendars with another on-premises Exchange business. An organisation relationship is a one-to-one connection between companies that enables users in each organisation to view information about calendar availability. Setting up the organisation relationship involves establishing both your end of the relationship and the amount of information that users in the other organisation can access.

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Mr. Andrews often runs into the classroom just as the bell is ringing. He shuffles his papers and begins talking quickly. His students hurry to open their notebooks to jot down what he is saying. But, because he is so flustered, they are not quite sure what the lesson is. What is lacking from Mr. Andrews' lesson plan? class discussions class discussions interesting class projects interesting class projects strong transitions strong transitions clearly stated goals clearly stated goals

Answers

The one thing which is lacking from Mr. Andrews' lesson plan is the class discussions.

Classroom discussion is considered as a practice in which the instructor or a lecturer and students share views on a specific topic which is previously lectured by making the lesson plan quite interactive. These class discussions are extremely beneficial to advance students thinking, learning, and problem-solving skills.

So here, as Mr. Andrews often runs into the classroom just as the bell is ringing, and shuffles his papers and begins talking quickly. His students hurry in order to open their notebooks to jot down, without even grasping the knowledge.

Hence, option A is correct.

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It is important to remember ________ when calculating the spending multiplier to determine government spending in order to return the economy to potential gdp/full employment.

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It is important to remember Y (national income) = AE (aggregate expenditure) when calculating the spending multiplier to determine government spending in order to return the economy to potential GDP/full employment.

How is the spending multiplier calculated?The expenditure multiplier calculates the effect of a change in autonomous spending on total spending and aggregate demand in the economy. Divide the final change in real GDP by the change in autonomous spending to calculate the expenditure multiplier.If consumers spend more and save less, the multiplier rises, resulting in a stronger stimulus effect. As a result, the spending multiplier is inextricably linked to the economic concept of the multiplier effect. A small change in the government's activities will have a significant impact on the overall economy.The spending multiplier is defined as the ratio of GDP change (Y) to autonomous expenditure change (AE). The multiplier is greater than one because the change in GDP is greater than the change in AE.

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A company purchases supplies on account, what is the effect on the accounting equation?

Answers

When companies purchase supplies on account, they need to create several journal entries to record the transaction in their financial statements. These entries change the balance of the elemental accounting equation, which may be a pivotal part of the bookkeeping process.

What happens when a corporation purchases supplies on account?

Purchases On Account

The account will decrease because the company pays off its outstanding bills. Any purchases made with credit are often referred to as “purchased on account.” A business that owes another entity for goods or services rendered will record the entire amount as a credit entry to increase accounts payable.

How does the acquisition of supplies for cash affect the accounting equation?

The purchase of supplies has no effect on the accounting equation. this may neither increase nor decrease assets, liabilities, and equity accounts. However, there'll be changes in each of the specific accounts in assets, particularly the supplies and cash.

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A credit market instrument that pays the owner the face value of the security at the maturity date and nothing prior to then is called a:________-

Answers

A credit market instrument that pays the owner the face value of the security at the maturity date and nothing before then is called a coupon bond.

what is face value?

Face value may be a money-related term utilized to describe the nominal or dollar value of a security, as expressed by its issuer. For stocks, the face value is the first cost of the stock, as recorded on the certificate. For bonds, it is the sum paid to the holder at development, typically in $1,000 denominations. The confront esteem of bonds is frequently alluded to as "par value" or basically "par." Face value describes the nominal value or dollar value of a security; the face value is stated by the issuing party.

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Management would like to use simple regression analysis to estimate monthly car sales using the number of years of sales experience. the sum of squares regression for this sample is:_________

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Management wants to use simple regression to estimate monthly car sales using years of sales experience. The sum of the squares of the regressions for this sample is the regression analysis.

Management is the process of planning and organizing the resources and activities of a business to achieve specific goals in the most efficient and effective way. Manageability refers to getting the job done right with minimal cost. There are three main categories of management styles: authoritarian, democratic, and liberal.

Management is the umbrella function of planning, organizing, forecasting, coordinating, directing, controlling, and motivating the efforts of others to achieve specific goals. Management can be precisely described as a rulemaking and law enforcement agency. An example of control is showing anxiety when dealing with something fragile. An example of management is how experienced leaders handle difficult situations. An example of management is the CEO of an organization. skilled management; Careful and tactful handling.

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The production possibilities frontier shifts inward if :_________
a. unemployment increases.
b. technology improves.
c. the capital stock increases.
d. resources are destroyed.
e. the labor force increases.

Answers

If resources are destroyed especially by fortuitous events or natural disasters, then the production possibilities frontier will shift inward.

Actually, if unemployment increases, production possibilities frontier won't shift inward. Instead of increase in unemployment rate, an act that will mandate workers to retire when they reach 50 might shift the frontier inward.

The frontier will turn inward when technology undergoes negative change. Not as technology improves.

It is unquestionably impossible to just basically shift the frontier of production possibilities inwards as capital stock and labor force both grow.

Therefore, the answer is letter D. Resources are destroyed.

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If his bank charges 17 percent interest, should the customer borrow from the bank so that he can take advantage of the discount?

Answers

If his bank charges 17 percent interest, the customer should borrow from the bank so that he can take advantage of the discount.

It will save the customer money while  Taking the cash discounts as long as the banks' interest is lower than the interest associated with not taking cash discounts. As the bank charges are 17%, the customer should borrow from the bank to avail of the discount.Basically, an implicit interest rate is a loan that doesn't have any mention of an interest rate. In a case, if the borrower is repaying more than what they borrowed they must pay for the interest rate too, basically it is the rate that can be considered because it is not explicitly mentioned which means it is not verbally and even in way of writing too.

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Because the supply chain has become so electronic and automated, opportunities for unethical behavior have been greatly reduced.
a. true
b. false

Answers

The given statement exists False: Because the supply chain has become so electronic and automated, opportunities for unethical behavior have been greatly reduced.

Should the firm invest aggressively in order to reduce production lead time when using a response strategy for supply chain management?

When using a low-cost supply chain management strategy, the company should invest aggressively to reduce production lead time.

Because the firm has a lower net profit margin, savings in supply chain management have more leverage. One reason for making rather than buying is to save money on inventory.

Outsourcing is the practice of transferring a company's traditionally internal activities to external suppliers. Outsourcing is the practice of transferring a company's traditionally internal activities to external suppliers.

Outsourcing is the practice of transferring a company's traditionally internal activities to external suppliers.

Outsourcing is the practice of transferring a business process to another country while maintaining control over it. Outsourcing core competencies is a good option.

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The account title used for recording the payment of rent in advance for an office building is:_______

Answers

Rent revenue is your answer
Other Questions
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