. A gracious welcome by an employee at the hotel check-in counter is an example of: a. social sustainability. b. predictive analytics. c. a service blueprint. d. a moment of truth.

Answers

Answer 1

A moment of truth is exemplified by the cordial greeting given by a staff member at the hotel check-in desk. Hence option D is correct

What does hotel check-in entail?

Checking in is the procedure used to register visitors to a hotel. Usually, it happens at the front desk of the hotel. The receptionist verifies the information when the guests are assigned to a hotel room and handed a key or access card. They are brought to their room if they have bags.

At these moments, providing excellent customer service and having kind employee interactions can make an encounter enjoyable otherwise it could damage a customer's trust, which is difficult to mend.

Hence, option D a moment of truth is the correct answer.

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Related Questions

Education required for an animator

Answers

Answer: A bachelor's degree in an art related field

Explanation: Like most art related careers, you need a strong art portfolio to getting an art related job.

What is the main benefit of the dsu for team members

Answers

The DSU is important for team members to out their thoughts and idea together.

What is Daily Stand-Up (DSU)?

This is a particular time and place members of a team or organization meet to discuss and make critical decisions.

It helps them to organize their thoughts and ideas together.

Therefore, the DSU is important for team members to out their thoughts and idea together.

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Perceived value and signaling value are often an important part of a successful differentiation strategy because a. of the standardization of buyer needs and preferences. b. buyers seldom will pay for value they don't perceive, no matter how real the value of the differentiating extras may be. c. buyer satisfaction cannot be achieved until a product's value is promoted through clever ads. d. differentiation is all about selling products to sophisticated buyers. e. there are no other ways to differentiate a product.

Answers

Perceived value and signaling value are often an important part of a successful differentiation strategy because b. buyers seldom will pay for value they don't perceive, no matter how real the value of the differentiating extras may be.

What is differentiation strategy?

A differentiation strategy can be regarded as an approach to businesses  which is used by the  company to make them unique so as to be able to withstand their competitors may offer in the marketplace.

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________, which are incurred when pursuing a related-diversification strategy, are a function of the number, size, and types of businesses that are linked to one another.

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coordination costs which are incurred when pursuing a related-diversification strategy, are a function of the number, size, and types of businesses that are linked to one another.

What are coordination costs?

This is the term that has to do with the type of costs that people come about through the fact that they collaborate.

Firms are made to work together so that they would be able to carry out an activity.

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Changing the business task involves defining a new _____.

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Changing the business task involves defining a new question or problem to be solved.

What is involved in changing business tasks?

The process of changing the business task involves these steps:

Assessment of what needs changingPreparation of the business for changeExecution of the changes.

It has been discovered that during the assessment step, customers and competitors should be coopted so that the results of data analysis can be properly verified.

Thus, changing the business task involves defining a new question or problem to be solved.

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The owner of a national software company has been watching current economic information for the past two quarters and a rapid rise in demand for its software suites. Last month 30 new software engineers were hired to meet the demand. Even though these new hires will finish their project work in a few months, the owner plans to retain them in anticipation of future demand. Why is the owner making these type of decisions for the long-run

Answers

The owner is making this long-run decision based on his rational expectations of economic growth to meet future demands.

What are long term decisions?

They are a strategic process that means designing an economic scenario based on perspectives, vision and organizational goals, with short-run decisions being the actions present to achieve long-run objectives.

Therefore, the owner is making long-run decisions in line with his expectations for the future of the business by looking at the current economic scenario.

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Which of the following is not an advantage of owning mutual funds? A. All of the options are advantages of mutual funds. B. They offer small investors the benefits of diversification. C. They treat income as 'passed through' to the investor for tax purposes. D. They offer a variety of investment styles

Answers

(C) They treat income as 'passed through' to the investor for tax purposes.

What are mutual funds?A mutual fund is an investment vehicle that is professionally managed and collects money from a number of investors to buy securities. The phrase is frequently used in the US, Canada, and India, while open-ended investment companies in the UK and SICAVs in Europe are comparable global structures.Mutual fund distributions, whether made in the form of cash payments or reinvested in additional shares, must be taxed if shares are held in a taxable account. Following the end of each calendar year, the funds submit IRS Form 1099-DIV detailing distributions made to shareholders.Who are investors?A person who invests money does so in the hope of earning a profit or gaining an advantage in the future. The majority of the time, the investor purchases some kind of property using these assigned funds.What is tax?Tax compliance refers to policy actions and individual behavior aimed at ensuring that taxpayers are paying the right amount of tax at the right time and securing the correct tax allowances and tax reliefs. A tax is a mandatory financial charge or some other type of levy imposed on a taxpayer (an individual or legal entity) by a governmental organization in order to fund government spending and various public expenditures (regional, local, or national). Around 3000–2800 BC, the first recorded taxation was enacted in ancient Egypt.

Therefore, "(C) They treat income as 'passed through' to the investor for tax purposes" is not the advantage of owning mutual funds.

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suppose the equilibrium price of oranges is $2.00 per pound. if the actual price is above the equilibrium price a:

Answers

If the actual price is above the equilibrium price, a surplus exists and the price falls to restore equilibrium.

What is law of supply and demand?

The law of supply states that when the price of a product changes in a particular direction, the quantity supplied by the producer also changes in a similar direction.

Note that the market price is more than the equilibrium price, the quantity demanded will be lower than the quantity supplied leading to a surplus and price falling to restore equilibrium.

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In response to ______ discrimination, congress passed the equal credit opportunity act.

Answers

In response to credit discrimination, congress passed the equal credit opportunity act. Read below about Equal Credit opportunity.

What is Equal Credit opportunity?

The Equal Credit Opportunity Act (ECOA) is a United States law which was enacted on 28 October 1974.

What is the provision of the Equal Credit Opportunity Act?

The act makes it unlawful for any creditor to discriminate against any applicant, with respect to any aspect of a credit transaction, on the basis of race, color, religion, national origin, sex, marital status, or age.

Therefore, the correct answer is as given above.

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You market many different types of insurance and ordinarily you spend time each evening calling potential clients. To comply with requirements for marketing medicare advantage and part d plans, what must you do about contacting potential clients to market those plans?.

Answers

You have to avoid calling potential clients unless they initiate contact with you and specifically request that you give them a call.

What is a health care plan?

A health care plan refers to a medical plan for the medical care of a particular patient which covers a part or whole risk of the medical expenses incurred such as Medicare.

In this scenario, we can reasonably infer that as a marketer, you should avoid calling potential clients to market those medical plans, unless they initiate contact with you and specifically request that you give them a call.

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notes payable due in six months are reported as

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A short-term liability is a payment that is due in 12 months or less. Hence notes payable due in six months is reported as a short-term liability.

What is a liability?

In the parlance of Accounting and Finance, a Liability is a financial obligation that the company owes to individuals, or organizations with which it has transactional or legal relationship.

Hence, it is correct to indicate that notes payable due in six months is reported as a short-term liability.

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pinnacle Corp. budgeted $262,220 of overhead cost for the current year. Actual overhead costs for the year were $257,640. Pinnacle's plantwide allocation base, machine hours, was budgeted at 45,150 hours. Actual machine hours were 53,260. A total of 97,480 units was budgeted to be produced and 98,000 units were actually produced. Pinnacle's plantwide factory overhead rate for the current year is: a.$2.69 per machine hour b.$5.71 per machine hour c.$5.81 per machine hour d.$2.64 per machine hour

Answers

The answer should be A

An expansionist strategy in regards to capacity is best characterized by Group of answer choices making small, frequent jumps in capacity expansions. using capacity as a competitive weapon in order to compete on cost. willing to use short-term options (e.g., overtime, subcontracting) to meet the demand that exceeds capacity. reducing the risks of over-optimistic demand forecasts.

Answers

An expansionist strategy in regards to capacity is best characterized by A. making small, frequent jumps in capacity expansions.

What is an expansionist strategy?

An expansionist strategy is a growth strategy aimed at:

Achieving faster growthEarning higher profitsCompeting more favorablyRapidly growing a brandCapitalizing on economies of scale.

An organization can use these growth strategies to expand its operations:

Market penetrationProduct developmentMarket expansionDiversification.

Thus, an expansionist strategy in regards to capacity is best characterized by A. making small, frequent jumps in capacity expansions.

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During September at Renfro Corporation, $65,000 of raw materials were requisitioned from the storeroom for use in production. These raw materials included both direct and indirect materials. The indirect materials totaled $4,000. The journal entry to record this requisition would include a debit to Manufacturing Overhead of

Answers

Based on the amount of raw materials requisitioned, the journal entry to debit the Manufacturing Overhead would be $4,000.

What amount would be debited to manufacturing overhead?

The manufacturing overhead is for expenses that are not directly involved in the manufacturing process.

This is why it is the indirect material amount of $4,000 that will be debited to the manufacturing overhead account.

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what statement best explains why the supply curve is upward sloping?

Answers

The statement that best explains why the supply curve is upward sloping is: as the price increases quantity supplied increases.

What is supply curve?

Supply  curve can be defined as the amount of goods and service produce  and supplied at a particular period of time.

When the  supply curve slopes upward this tend to means that as the price rise  quantity supplied  will as well increases or rise . This occur when higher prices of goods and service tend to offer higher profits.


Therefore the statement that best explains why the supply curve is upward sloping is: as the price increases quantity supplied increases.

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1. what would be the revised net operating income per month if the sales volume increases by 70 units? 2. what would be the revised net operating income per month if the sales volume decreases by 70 units? 3. what would be the revised net operating income per month if the sales volume is 6,500 units?

Answers

The revised net operating income per month if the sales volume increase by 70 units is $32740.

How to calculate the operating income?

The revised net operating income per month if the sales volume increase by 70 units will be

Sales = 7370 × 31 = $228470

Less: Variable expenses = 7370 × 19 = $140030

Contribution margin = 7370 × 12 = $88440

Less: Fixed expenses = $55700

Net operating income = $32740

When there's a decrease, this will be:

Sales = 7230 × 31 = $224130

Less: Variable expenses = 7230 × 19 = $137370

Contribution margin = 7230 × 12 = $86760

Less: Fixed expenses = $55700

Net operating income = $31060

The revised net operating income per month if the sales volume is 6,500 units will be:

Sales = 6500 × 31 = $201500

Less: Variable expenses = 6500 × 19 = $123500

Contribution margin = 6300 × 12 = $78000

Less: Fixed expenses = $55700

Net operating income = $22300

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what are the three areas on the dashboard that let you find and perform every feature and function you need in quickbooks online?

Answers

The  three areas on the dashboard that let you find and perform every feature and function you need in QuickBooks online are:

Navigation bar top Navigation bar Gear menu

What are the  areas on the dashboard on QuickBooks that allows feature and function?

The dashboard which is online area where your website data is been displayed and on the QuickBooks , there is a navigation bar that help the movement from one data to another.

The top menu bar also posses its function to help the user to be able to enjoy the dashboard.

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A company's value-creating activities can offer a competitive advantage in one of these ways. a. contribute to greater efficiency and lower costs and provide a basis for differentiation. b. contribute expense savings and enhance product exclusivity. c. reduce cost disadvantages and market price anomalies. d. contribute customer experience value and conserve operating functionality. e. contribute to competitive assets and discontinue distinctive competencies.

Answers

A company's value-creating activities can offer a competitive advantage by contributing to greater efficiency and lower costs and provide a basis for differentiation.

What is differentiation?

This is a process whereby organizations ensure that their product are recognized in the market space. The aim is to distinguish a company's product from competitors.

Hence, a company's value-creating activities can offer a competitive advantage by contributing to greater efficiency and lower costs and provide a basis for differentiation.

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The size of the money multiplier is: Please choose the correct answer from the following choices, and then select the submit answer button. Answer choices not fixed but depends on how much of their assets banks want to hold as reserves. not fixed but depends on interest rates. not fixed but is set by the Federal Reserve. equal to 2.

Answers

The money multiplier in the United States is not fixed but is set by the Federal Reserve.

What is the money multiplier?

It is a figure that measures the total amount of money that can be derived from a single deposit into the financial system.

It is set by the Fed though indirectly when the Fed sets the required reserve ratio. This is because the money multiplier is calculated as:

= 1 / required reserves

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Sales made on account are recorded with a debit to Accounts Receivable and credit to Sales Revenue for the price times the quantity. Management knows that some of those accounts will not be collected but is unsure which specific customers it will be. Thus, management estimates the amount and records an adjusting entry. Later, when the specific non-paying customer is identified, it writes off the account. The effect of the write off on the accounting equation is to _____. Multiple choice question. increase one asset and decrease another increase assets and stockholders' equity increase liabilities and decrease stockholders' equity reduce assets and stockholders' equity

Answers

The correct answer is option A. The effect of the write-off in the accounting equation is to increase one asset and decrease another.

What is a write off in accounting?

This is a term that is used to refer to the removal of all accounts that are uncollectible for the general ledger of the business.

It is a write off when a person is not able to carry out all of the obligations that they are supposed to do.

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Judy's Boutique just paid an annual dividend of $2.35 on its common stock. The firm increases its dividend by 3.15 percent annually. What is the company's cost of equity if the current stock price is $38.44 per share

Answers

The company's cost of equity is 9.45%

Given that

Annual dividend paid, D0 = $2.35

Dividend growth rate, g = 3.15% = 0.0315

Current stock price per share = $38.44

Now,

Current price of share = D1 ÷ (r - g) -(1)

Here,

r is the required rate of return

D1 = dividend at year 1 =  D0 × (1 + g)

= $2.35 × (1 + 0.0315)

= $2.424045

Therefore, from (1) we get

$38.44 = $2.424045 ÷ (r - 0.022)

(r - 0.0315) = 0.063060

r = 0.063060 + 0.0315

r = 0.09456

r = 0.0945 × 100% = 9.45%

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A firm operating in a perfectly competitive market is a price taker because:

Answers

Firms in perfectly competitive markets are considered price takers because they do not set the price of their goods and services.

What is a price taker?

This refers to a supplier who does not set the price at which they sell their own goods and services but rather takes the price set by the market.

Perfectly competitive markets are like this because suppliers have to face a lot of competition.

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a certain value has a standardized score = 1.75. how many standard deviations from the mean does this value fall? is this value greater than or less than the mean?

Answers

Based on the fact that the value has a standardized score of 1.75, this means that the value is 1.75 greater than the mean.

What is a standardized score?

The standardized score of a value is meant to show the value's position relative to the mean value of the data set.

A value with a standardized score of 1.75 is therefore 1.75 standard deviations above the mean.

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In making the best economic choices, consumers compare the benefits of the choice to.

Answers

In making the best economic choices, consumers compare the benefits of the choice to its cost.

What is choice?

This is the option that the consumer has considered to be the best way of satisfying his needs.

The choice of a person is a direct measurement of the benefit of the good and the cost that they can offer up for that good.

Therefore, in order to make the best economic choice, the benefits of a good must be compared to cost.

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Outline TWO benefits of using the FIFO system for Mcdonald’s

Answers

There are several benefits for McDonald's by using FIFO methods. Here we will discuss some of them: better food hygiene, which gives more customers satisfaction; easier to reduce products near their end-date—resulting in more sales and less waste;

What is FIFO?

FIFO is a measuring tool for inventory valuation or management. In this, we have sold the goods which come first. This is called a FIFO, which is known as First In First Out.

Thus, McDonald's using the FIFO method gets such benefits as better food hygiene, which gives more customer satisfaction; easier to reduce products near their end-date – therefore more sales and less waste.

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a. what happens to the number of sandwiches and ice cream cones consumed if the price of ice cream cones rises to $2 a piece?

Answers

The number of sandwiches and ice cream cones consumed will reduce if the price of ice cream cones rises to $2 a piece

Why will the number of sandwiches and ice cream reduce?

The number of sandwiches and ice cream will decrease this is because according law of demand at a higher price the quantity demanded for the goods is reduced. People tend to buy more commodity when the price is reduced.

Therefore, The number of sandwiches and ice cream cones consumed will reduce if the price of ice cream cones rises to $2 a piece

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If the number of sandwiches and ice cream cones consumed if the price of ice cream cones rises to $2 a piece, income and substitution effects will take place.

What is income and substitution effects?

Income effect is the change in the consumption pattern of consumers based on their income at a particular time.

Substitution effects is the change which occurs when consumers replace expensive goods with cheap goods as a result of changes in price and income.

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In the context of the elements of scientific management, time and motion studies focus on: group of answer choices designing different types of activities to overcome the boredom of overspecialized work. increasing the amount of job responsibility through vertical loading. the inclusion of motivation and hygiene factors that affect job satisfaction. the efficient use of labor to the economic benefit of a corporation.

Answers

The time and motion studies In the context of the elements of scientific management focus on the efficient use of labor to the economic benefit of a corporation.

What is the aim of time and motion studies?

This management studies helps to find a more effective and efficient ways for the workers to do their specific tasks.

Hence, the time and motion studies In the context of the elements of scientific management focus on the efficient use of labor to the economic benefit of a corporation.

Therefore, the Option D is correct.

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33. when advertisers use extremely attractive models to demonstrate products, they are relying, in part, on the power of ____ to change consumers' attitudes.

Answers

When advertisers use extremely attractive models to demonstrate products, they are relying, in part, on the power of b. classical conditioning to change consumers' attitudes.

What is classical conditioning in advertising?

Classical conditioning in advertising is the use of positive features that create an atmosphere of enjoyment so that consumers are forced to associate good feelings and having fun with the product.

Classical conditioning creates an unconditioned stimulus (US) and the unconditioned response (UR).

a. observational learning

b. classical conditioning

c. reinforcement

d. punishment

Thus, when advertisers use extremely attractive models to demonstrate products, they are relying, in part, on the power of b. classical conditioning to change consumers' attitudes.

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Business is a social process . Discuss​

Answers

Answer:

Business is a social process. a single person cannot run a business, there are many single owner but they also need other person's help or market help for their business survival. ex help of the resources,if the business is product based or help of customer If it is service based. all this things work together. the whole economy works together. so it is a social process .

Answer:

Technology aligned solutions integrating the functions and processes of hardware , software , telecommunications and networks . From basic internet connectivity to software development , w provide all kind of technological services based on the type of industry.

Explanation:

Hope this help BLINK!

Mortgage loans made to borrowers with normal credit quality, but who lack the necessary documentation of their financial circumstances typically needed to meet conforming mortgage standards would most likely be considered:

Answers

Mortgage loans made to borrowers with normal credit quality, but who lack the necessary documentation of their financial circumstances typically needed to meet conforming mortgage standards would most likely be considered  alt-A loans.

A loan mortgage is a secured mortgage that lets in you to avail budget with the aid of using imparting an immovable asset, which includes a residence or industrial property, as collateral to the lender. The lender maintains the asset till you pay off the mortgage.Alt-A is a category of mortgages with a chance profile falling among top and subprime. They may be taken into consideration excessive chance because of provision elements custom designed with the aid of using the lender. This kind of mortgage has a tendency to be extra pricey for the borrower, as they'll deliver better hobby charges and/or fees.

Thus the answer will be Alt- A loans.

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If the haploid number of a mammalian cell is 32, there will be _______ sister chromatids during metaphase of mitosis. The fuel for a lawn mower is a mixture of 8 parts petrol to one part oil. How much oil is required to make 1 litre of fuel? Solve x2 3x = 8. (2 points)x equals quantity of 3 plus or minus I square root of 29 all over 2x equals quantity of 3 plus or minus I square root of 23 all over 2x equals quantity of negative 3 plus or minus I square root of 29 all over 2x equals quantity of negative 3 plus or minus I square root of 23 all over 2x equals negative 2 plus or minus 4 I square root of 2x equals negative 2 plus or minus 2 I square root of 2x equals negative 1 plus or minus 4 I square root of 2x equals negative 1 plus or minus 2 I square root of 2 Paragraph 1 Which sentence does not contribute to paragraph unity?A reason I believe in teen curfews is my concern for teens' safety. When teens stay out late, they must either drive or walk home when they are tired, when visibility is limited, and when crime rates are statistically high. Therefore, curfews help parents and communities ensure the well-being of their young people by requiring them to be home early. Although I disagree with some of the traditional consequences for violating a curfew, I feel curfews are a good thing. Teen curfews can help protect young people.Which sentence does not contribute to paragraph unity?a.When teens stay out late, they must either drive or walk home when they are tired, when visibility is limited, and when crime rates are statistically high.c.A reason I believe in teen curfews is my concern for teens' safety.b.Therefore, curfews help parents and communities ensure the well-being of their young people by requiring them to be home early.d.Although I disagree with some of the traditional consequences for violating a curfew, I feel curfews are a good thing.A is not the answer Question 2(Multiple Choice Worth 1 points)(02.02 LC)If g(x)= x + 3, find g(4).1119168 Which event resulted in the end of the Bretton Woods system?A. The United States decided to abandon the gold standard.B. The Great Depression devastated economies around the world.C. The United States experienced the second Industrial Revolution. D. Countries around the world tied their currencies to the U.S. dollar. Help me and i'll help you earn more points if the question is right ____________________ is characterized by severe chronic motor and vocal tics that is known to have a substantial genetic basis. Find ZABC00A3832 how does global warming impact animals?please answer asap help me I need this done by tonight for extra credit Which statement is symbolic of Reverend Hales change? Danforth: Marshal. Herrick stops. When did Reverend Hale arrive? Herrick: It were toward midnight, I think. Danforth, suspiciously: That is he about here? Herrick: He goes among them that will hang, sir. And he prays with them. He sits with Goody Nurse now. And Mr. Parris with him. Hathorne: Let you question Hale, Excellency; I should not be surprised he have been preaching in Andover lately. Danforth: Well come to that; speak nothing of Andover. Parris prays with him. Thats strange. Parris, prayerfully holding up his hands: Excellency, hear me. It is a providence. Reverend Hale has returned to bring Rebecca Nurse to God. all of the above Z varies directly as x and y, z=6 when x=2 and y=6 find the value of z when x=3 and y=8 Which table correctly shows all the sample spaces for tossing a coin to get heads and rolling a number on a six-sided number cube? Find the slope of the line passing through the points (3,-9) and (2, -3). Evaluate:lim h->0 ((x+h) - x) / h Describe another set of criteria that could be used to divide the United States into regions, and include which type of region it is in your description. (3-4 sentences) An Interest Only Strip holder benefits from _____ than expected prepayments, and a Principal Only Strip holder benefits from lower than expected _____. Some flowers have both male and female parts. With itself as the only parent, one of these flowers can still create offspring, this process is called ____ The Pyrenees Mountains separate this Peninsula from the rest of Europe.Select one:a. Jutlandb. Apenninec. Balkand. Iberiane. Scandinavian