Rita is a customer service representative who is working toward a resolution with an unhappy customer. She has already set the tone of the encounter by establishing that she will try to resolve the issue calmly and civilly. What should she do next?

gather all of the facts

work toward possible solutions

agree on what the problem is

negotiate a win-win solution

Answers

Answer 1

Answer:

work toward possible solutions


Related Questions

Which of the following terms refers to two companies combining to form a new​ company?
A. Joint venture.
B. Merger.
C. Acquisition.
D. ​Spin-off.

Answers

Answer:

B. Merger.

Explanation:

According to the given situation when two organization work together to establish a new organization for a purpose or we can say that for the benefit of the organization that is known as merger.

Merger basically may be defined as it is the mixture of two things, mainly of an organization.

Therefore the as per the above explanation the correct answer is B. Merger.

Veronique and Lily each bought a piece of luggage that had the same price in different stores. The tables below shows how they will pay for the item.

Answers

Answer:

D. Lily because her final cost, including finance charges, is less than Veronique’s.

Explanation:

just took the pre test

The final cost incurred, showed that the better financial decision was made by D. Lily because her final cost, including finance charges, is less than Veronique’s.

How did Lily make a better financial decision?

Total amount paid by Veronica:

= 25 x 10 months

= $250

Total amount paid by Lily:

= 35 x 7

= $245

Lily paid a lower amount including the finance charges and so made the better financial decision.

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How does specialization affect voluntary exchange between countries?

Answers

Answer:

It increases voluntary exchange by encouraging other countries to be less self-sufficient

Explanation:

Starbucks Corporation is the premier​ roaster, marketer, and retailer of specialty coffee in the​ world, operating in 68 countries. Starbucks generates revenues through​ company-operated stores, licensed​ stores, and consumer packaged goods. In​ 2015, revenues from​ company-operated stores accounted for​ 79% of total revenues. Starbucks states that its retail objective is to be the leading retailer and brand of coffee and tea by selling the finest quality​ coffee, tea, and related products. In​ addition, the company strives to provide the Starbucks Experience by exemplifying superior customer service and providing clean and​ well-maintained stores. Part of this experience involves providing free internet service to customers while they are enjoying their food and beverages. Read the requirementsLOADING.... Requirement 1. How would the cost of internet service be reported by Starbucks and on which financial​ statement? The cost of internet service would be reported by Starbucks as

Answers

Answer:

Even though the information is not complete, all that we need is included in the question. Starbucks provides free internet service to their customers as part of the Starbucks Experience, therefore, the cost of providing free internet must be reported as an operating expense on the income statement. This cost must be treated similarly to any other operating expense, e.g. cleaning expenses, wages, insurance expense, etc.

According to Maslow, what must happen before people start trying to satisfy growth needs?
A) They must satisfy deficiency needs.
B) The must develop wisdom.
C) They must develop motivation.
D) They must satisfy higher-order needs.

Answers

c is my guess

Explanation:

Which is a risk in IS development?
A. system unavailability
B client requirements
C. design complexity
D. low productivity

Answers

Answer: system unavailability

Explanation:

A risk in IS development is system unavailability or asset availability. The correct option is a.

What is system unavailability?

System availability which is also known as equipment availability or asset availability is a metric that measures the probability that a system is not failed or undergoing a repair action when it needs to be used.

There are three qualifications that need to be met for a system to be available: Functioning equipment - Not out of service for repairs or inspections, Functioning under normal conditions - Operates in an ideal setting at an expected rate, Functioning when needed - Operational at any time production is scheduled.  System availability is used to gauge if an asset’s production potential is being maximized, which has a direct impact on the financial health of a business. System availability is calculated by dividing uptime by the total sum of uptime and downtime.

The formula is System availability = (Actual operation time in hours / Total time in hours) * 100.

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Ethical behavior is a subset of which skillset?

professional skills

technical skills

professional conduct

interpersonal skills

Answers

Answer:

C). Professional Conduct

Explanation:

Ethical behavior is characterized as the obedience of moral principles like fairness, honesty, and equity. Such behavior recognizes the individual diversity and offers equal rights and respect to the dignity and integrity of every individual. It is one of the significant aspects of 'professional conduct' which promotes professionalism, healthy work relationships, mutual understanding, and maximize the output. Thus, option C is the correct answer.

Answer: Professional conduct is the answer

Explanation:

I just took the quiz and got the answer right

Define the four factors of production and the differences between physical and human capital.

Answers

Economists divide the factors of production into four categories: land, labor, capital, and entrepreneurship.


Physical capital implies the non-human assets of the company, such as plant and machinery, tools and equipment, office supplies etc. that help in the process of production. Human capital refers to stock of knowledge, talent, skills and abilities brought in by the employee, to the organization.

Tamica doesn’t say because she lives with her parents and doesn’t think she needs any savings since they cover most of her bills which of the following is an argument against her thinking

Answers

Answer:

Savings prepare for emergencies

Explanation:

They really do

Savings prepare for emergencies.

How much should you have in your savings account for emergencies?

Even as the scale of your emergency fund will vary relying on your lifestyle, costs, profits, and dependents, the rule of thumb is to put away a minimum of three monthly months' nicely really worth of expenses.

What should monthly you save monthly for a catastrophe?

Some financial specialists advocate saving for three-6 months well well worth of residing fees, and even though that is without a doubt an intention month-to-month aspire month-to-month, constructing an emergency fund period of this value is a daunting challenge, and as an end result, lots of us throw in the month before even getting started out.

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How can the use of new technology in industry benefit consumers?
A. Consumers can allocate their resources wisely.
B. Consumers have greater access to information.
C. Consumers can use materials from anywhere.
D. Consumers can ship goods around the world.

Answers

Answer:

B

Explanation:

Answer:

B

Explanation:

Select the correct answer.
Dorothy has been operating a small florist shop in a particular location for years. Recently, a new florist started a business two blocks away from
Dorothy's shop. Dorothy seems to be losing most of her old and regular customers. She is unable to recover her business in the presence of a
strong rival. Considering the traits of a good entrepreneur, which statement about Dorothy would be appropriate?
OA She is not opportunistic.
ОВ.
She is not competitive.
Ос.
She is not energetic.
OD
She is not confident.
Reset
Next

Answers

Answer:

B. She is not competitive

Explanation:

She doesn't have the competitive characteristic to expand her market past the new florist.

Answer:

b.

Explanation:

A She is not opportunistic.

В.

She is not competitive.

с.

She is not energetic.

D

She is not confident.

nlg gers number yes 34 to yes

Answers

Answer:

Umm what are u trying to get 34 to

Which of the following is NOT an application used in social business?
A. Communities
B. Crowdsourcing
C. Email
D. Social networks.
E. Blogs and wikis.

Answers

The answer is C. Email

The application that is not used in social business is Communities.

This is because Communities is not an application.

Community is just a term that is used to describe a group of people that are living in the same geographical area, often with similar interests or goals.

However, Crowdsourcing is an application that is used in gathering information about people such as service providers or consumers.

Email is a web application that is used to communicate with people far and near. It can be used to advertise and inform people about a product.

Social networks: this is an application in which business owner can use to communicate with his customers or gather new clients.

Blogs and wikis: this is also a web application that is used in writing about things or events. It can be used to store product description and promote it to the target consumers.

Hence, in this case, the correct answer is option A. "Communities."

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Ivan has plenty of money to invest but so far has bought high-risk securities. Explain how Ivan could diversify and whether it is necessary.

Answers

Answer:

Its important to diversify because it can help an investor manage risk and reduce the volatility of an asset's price movements. If his high risk investment backfires hes left with almost nothing, diversifying can give him a safety blanket just incase. The many ways he can diversify include, but aren't limited to, Use asset allocation or target date funds, Invest in a mix of mutual funds or ETFs, Customize with individual stocks and bonds, Vary company size and type, Invest abroad, and add complexity.

Explanation:

Ms. Finkel has suggested that if given sufficient resources, she could redesign the production process to reduce the percentage of 16-ounce boxes of Go Bananas! that fail to meet the standard weight of banana-flavored marshmallows when the process is working properly. To what level must Ms. Finkel reduce the percentage of 16-ounce boxes of Go Bananas! that fail to meet the standard weight of banana-flavored marshmallows when the process is working properly in order for her to reduce the probability at least five of the sampled boxes fail to meet the standard to .01 or less

Answers

Explanation:

To find the probability that the sample which fails to meet the required weight or the standard weight of the marshmallows having banana flavor if the process of production is working, such that probability for the weekly sample leads to shutdown of the production if the process of the production is running properly of  1 % of the probability that at least five boxes out of the twenty five sample fails to meet the standard weight which is less than one percent that is  [tex]$p(x \geq 5) \leq 0.01$[/tex]

We know that for p = 0.8,   [tex]$p(x \geq 5) = 0.0452$[/tex]

Now using binomial simulation, we can determine that [tex]$p(x \geq 5) \leq 0.01$[/tex] for  p = 0.0452

So the production process is to be redesigned for reducing the percentage of boxes of the Go Bananas of 16 ounces which failed to meet the required weight of the marshmallows having banana flavor if the production process is working properly to 5.42 percent.

In the simulation, explain how the original order results in one $22 fee, while the Wells Fargo reordering results in four $22 fees.

Answers

Answer:

In a situation in which the transactions that occurred were been arranged accordingly or just exactly the way the transaction happened which means that the customer will owe the amount of $22.

In a situation in which the transactions are been posted in descending order which is from largest transaction to the smallest transactions the customer money in his or her bank account will reduce quickly which will in turn make customer to have the amount of $88 as overdraft.

Explanation:

In a situation in which the transactions that occurred were been arranged accordingly or just exactly the way the transaction happened which means that the customer will owe the amount of $22 because based on the information given we were told that the customer original order resulted in one $22 fee which means that 1 multiply by $22 fee will give us $22 (1*22) which is the amount owe by the customer.

Secondly in a situation in which the transactions are been posted in descending order which is from largest transaction to the smallest transactions the customer money in his or her bank account will reduce quickly which will in turn make the customer to have the amount of $88 as overdraft reason been that we were been told that the reordering resulted in four $22 fee which means that four multiply by $22 fee will give us $88 (4*22).

The measure of the total annual income received by residents of a nation is called _____.

Answers

Answer: Gross National Income

Explanation:In a bid to measure and track the wealth of a nation, various economic terms are employed in keeping track of income generated by a nation from time to time usually on an annual basis. The Gross Domestic Product defines the value of all goods and services produced in a nation within a year. Hence, Gross Domestic Product(GDP) is concerned goods and services of domestic nature. The Gross National product(GNI) encompasses a nation's GDP and foreign revenue earned by nationals of a country.

Answer: The answer is GROSS NATIONAL INCOME

Explanation: Gross National Income (GNI) is the cummulative amount earned by individuals and businesses of a nation.It is a measure of the total annual income received by reaidents of a nation.

GNI is an alternative to Gross domestic product (GDP) as it sums up all income earned by residents of a nation removing the net income from abroad.

What is accounting system

Answers

Answer:

An accounting system is the system used to manage the income, expenses, and other financial activities of a business

Answer:

An accounting system is a structured and organized set of processes, procedures, and software designed to record, analyze, and report financial transactions and information of an organization.

Explanation: An accounting system is a framework that enables businesses and organizations to track and manage their financial activities. It encompasses various components such as financial records, journals, ledgers, charts of accounts, and accounting software. The accounting system helps in recording transactions, summarizing financial data, generating financial statements, and providing insights into the financial health and performance of the entity.

By implementing an accounting system, businesses can ensure the accuracy, reliability, and transparency of their financial information. It facilitates the tracking of revenues, expenses, assets, liabilities, and equity, allowing for effective financial management, decision-making, and compliance with legal and regulatory requirements. The accounting system serves as a vital tool for monitoring cash flow, analyzing profitability, budgeting, tax planning, and facilitating audits or financial reviews.

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You are the American Red Cross liaison in the Emergency Operation Center and you print up a list of the location of materials necessary to outfit the shelters. Materials stored in both facilities are adequate to meet the initial needs. Both the College and the Middle School are implementing their respective plans and are establishing necessary staffing to support the shelter requirements.


What NIMS Management Characteristic is being demonstrated?

Modular Organization

Comprehensive Resource Management

Establishment and Transfer of Command

Dispatch/Deployment

Answers

Answer:

comprehensive resource

Explanation:

Which of the following students is most likely to receive a merit-based scholarship?

A.

a student from a low-income family

B.

a student with a delinquency record

C.

a student from a political family

D.

a student with a high academic score

E.

a student from a middle-income family

Answers

The answer is D a student with a high academic score

Answer:

D

Explanation:

Q 2.29: During its most recent period, Raymond Manufacturing expected Job No. 59 to cost $600,000 of overhead, $1,000,000 of materials, and $400,000 in labor. Raymond applied overhead based on direct labor cost. Actual production required an overhead cost of $590,000, $1,140,000 in materials used, and $440,000 in labor. All of the goods were completed. How much is the amount of over- or underapplied overhead?

Answers

Answer:

$70,000 overapplied

Explanation:

Raymond manufacturing expected job No 59 to cost $600,000 of overhead , $1,000,000 materials and $400,000 labour

The actual production cost is $590,000

$1,140,000 worth of materials were used and $440,000 labour cost

The first step is to calculate the overhead rate

= expected overhead /expected cost of labor

= $600,000/$400,000

= 1.5

The overhead applied can be calculated as follows

= overhead rate× real cost of labor

= 1.5 × $440,000

= $660,000

Therefore the over applied or underapplied can be calculated as follows

= $660,000-$590,000

= $70,000

Hence the overapplied is $70,000

Patagonia, a multinational sports apparel company, is planning to launch its extreme weather gear product line in Nepal and the Kingdom of Bhutan; both are considered to be emerging markets. What would you advise Patagonia to omit from consideration in crafting a strategy to enhance future profits in these two emerging markets?

Answers

Answer: Create a sales plan that aims to enhance initial sales and market penetration with low prices based on high operational costs.

Explanation:

An emerging market is the economy of acountru that's developing and therefore,.such country is becoming more engaged with the global markets due to its growth and expansion as it grows.

The advise that'll be given to Patagonia to omit from consideration in crafting a strategy to enhance future profits in these two emerging markets is to create a sales plan that aims to enhance initial sales and market penetration with low prices based on high operational costs.

An example of an income payment is wages. These are paid in exchange for A) government handouts B)goods and services C) products D) 4 factors of production

Answers

Your answere would be B, Goods and Services

An example of an income payment is wages. These are paid in exchange for goods and services. Thus, option (b) is correct.

What is services?

The term “services” refers to repairing the items and the object. The services are provided by someone who is an expert at repairing the items in exchange for the money. The service was also referred to as the men and women who worked in the offices, as the authority is called the service class.

According to the income payment, was on the describe are the wages. There was on the exchange was the goods and the services. The households are to earn the money was to spend the income of the purchased the goods and the services. The business are to spend the income on the production of the goods and the services.

As a result, the example of an income payment is wages. These are paid in exchange for goods and services. Therefore, option (b) is correct.

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You deposit a check for 15000 from the company owner into the checking account. Show thr effect on the accounting equation using the extended accounting equation

Answers

Answer:

Assets = Liabilities + Equity     Revenue - Expenses = Income   Cash flows

cash                           capital                                                           $       type

$15,000 =  $0 +      $15,000          $0     -   $0           = $0       15,000  financing

You deposited $15,000 which increases the cash account and at the same type increases the paid-in capital account. Since it is not part of the operating activities, it doesn't affect revenues, expenses or income. The $15,000 increase in cash is classified as a financing activity cash inflow.

which is a cause of system unavailability? A) natural disaster B) incomplete testing C) poor password practices D) poor physical security

Answers

Answer:

D) poor physical security

Explanation:

Answer:

A natural disaster

Explanation:

I know it seems weird but I put that and my test on Plato scored it as right

What is the informal economy? how many people in the world's economy work in "system d"? what are some of the advantages of the informal economy? what are some of the disadvantages of the informal economy? does the united states have an informal economy? why or why not?

Answers

Answer:

Depending where you look for information, informal economy can cover a lot of different jobs and industries. The informal economy doesn't pay taxes and it is excluded in the gross domestic product. Some organizations include other industries under the informal economy, specially those that are not regulated or adequately controlled by the government. This includes many people who are self-employed or even employees that perform unprotected jobs. E.g. companies that hire poor or illegal immigrant workers and pay them on a daily basis.

According to the International Labor Organization, more than 61% of the world's population works under informal economies.

Some advantages of informal economies are:

higher income resulting from not paying taxes (even on a personal level, if you are able to work and earn a living but do not pay taxes, your personal net income will be higher than if you actually paid taxes). a lot of people are part of it, that means large scale employment.

Informal economies tend to have serious disadvantages because the most powerful tend to abuse form the least powerful:

child labor or even forced labor unprotected jobs, e.g. no social security, no health care benefits, no safety at work, etc.

Approximately 11-12% of the US economy is considered informal, and that represents almost $2.5 trillion per year. Some normal activities are included in the informal economy although we never think about them as being out of the system, e.g. babysitting, landscaping and cleaning services, etc. Other informal activities are more obvious, e.g. prostitution, drug dealing, theft, etc.

What type of market entry strategy do you recommend for Burger Time?

Answers

Answer: Franchise

Explanation:

Franchise could be defined as when new or intending growing businesses use the name of bigger or renowned business names, brands to run their own business. This helps for popularity sake, and making the goods of the smaller business to be marketable through the awareness that has been built in the trust that people have known the big firm for. Most new firms looking to break a competitive market aim at doing this.

prepares the final accounts such as profit and loss accounts, cash flow statements and balance sheets; manages the money of the business.

Answers

IDKIDKIDKIDKIDKIDKIKDKIDKIDKKDIDIKDK

Which question can help a writer analyze a prompt and develop a claim for an argumentative essay?
O Does the conclusion restate the claim?
O What is the main purpose of the essay?
O is supporting evidence included?
O is the claim clearly stated?

Answers

I think B, but i’m not sure

The question that can help a writer develop a claim for argumentative essay is " is supporting evidence included?"

What is an  is an Argumentative essay?

An Argumentative essay is one characterised by responding to a prompt or questions of a fellow in other to get ideas or win points from their claims.

In a good arguments, both parties are expected to come out more enlightened about the topic they argued about.

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Compared to a short-term investment, a long-term investment is generally considered to have similar returns. to be equally as risky. to have greater risk. to offer lower returns.

Answers

Answer: To have greater risk

Explanation:

Long term investments are considered to be riskier due to the increased exposure they will have to market conditions like inflation and interest rates.

An investment that will take longer to mature will run the risk of giving returns that will be eroded as inflation rises overtime which means the investor is getting less return per dollar. This risk is one reason why longer term investments are charged higher returns.

Answer:

To have greater risk.

Explanation: This is the correct answer on Edge 2020 ^-^ (I just recently completed the test).

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Aluminum has a density of 2.70 g/cm3 . What would the volume be in in3 of a piece of aluminum that weighs 185.3 g? What is the acceleration of the object in the graph? The risk premium for exposure to exchange rates is 7%, and the firm has a beta relative to exchange rates of 0.4. The risk premium for exposure to the consumer price index is -6%, and the firm has a beta relative to the CPI of 0.8. If the risk-free rate is 3%, what is the expected return on this stock? -140=-4 (8n - 57)Whats the answer I keep getting a decimal Which is NOT a function of the muscular system? A. sensing the environment B. balance C. generating heat D. circulation What is a characteristic of an oligarchy?O One person makes all the rules and laws.O People who rule are born into their positions.O Someone takes over to help oppressed people.O Power comes from having a lot of land or money. BRAINLIEST!!!!!!Decide if the function is an exponential function. If it is, state the initial value and the base. (2 points)y = - 3.8 2xA. Exponential Function; base = x; initial value = - 3.8B. Exponential Function; base = 2; initial value = - 3.8C. Not an exponential functionD. Exponential Function; base = - 7.6; initial value = 1 A student is ordering a flower arrangement. She can choose any combination of roses and carnations for flower arrangement, and she does not want to spend more than $30. If roses cost three dollars each and carnations cost two dollars each which inequality represents all possible combinations of X roses and y carnations?3X + 2y Someone answer this please kinda struggling Which of the following best summarizes the role of religion in the Massachusetts Bay Colony? write a short paragraph about why summer vacation is beneficial to students. What is another word for "obtains and uses energy"? Lily says she made an expression with an integer value.Santiago claims that isn't possible here.Who is correct?LilySantiagoExplain your thinking.(Numbers that can be used once and the only numbers you can be able to use)1,2,3,4,5,6,7,8,9 Why study earth science? 11. You have 8 cups of sugar. A recipe calls for cup of sugar. Another recipecalls for cup of sugar. How much sugar do you have left after making therecipes? The measures of the three angles of a triangle are 43, 70, and x. What is the value of x? True or false. The colonists and founding fathers tried many solutions to fix issues with Great Britain before formally leaving. PLS HELP a box in the shapr of s rectangular prism has a length of 3 5/8 inches, a width of 2 1/2 inches and a height of 4 inches. what is tje volume of the box? Which structure is found mostly in green plants A. LysosomeB. ChloroplastC. MitochondrionD. Cytoplasm What was added to the Constitution after its ratification , as promised? A.The Articles of Confederation B.Fundamental Orders of ConnecticutC.Massachusetts Plan D.The Preamble E.The Bill of Rights